[SSC] Business Process Management Specialist

Pharmacity · Hồ Chí Minh

Type

Full-time

Work mode

On-site

Level

Staff

Industry

Other

Experience

From 2 years

Education

University

Salary

Thương lượng

Location

Hồ Chí Minh

Overview

Collect and compile files of current processes and needs for process development/improvement of departments, as a basis
for annual planning.
Develop new documents, review documents according to approved plan or requirements from assigned departments
Work collaboratively across all departments to define and analyze the problems in business operations for process
improvement
Consult Risk Management and Internal Control on risk management in operational activities when developing processes
policies, regulations… to build control points in documents.
Warning and proposing solutions for new risks that may arise due to changes in laws leading to changes in processes
Printing, submitting for approvals, and issuing approved documents; managing and updating Pharmacity’s documentation
(Pharmacity WIKI Library); providing documents to departments and other parties upon request.
Prepare training materials and conduct training SOP/ Policy/ Regulations (when requested)
Do alignment about the individual KPIs with the direct line manager and ensure the target achievement
Strive to reach the Company’s Vision and live with our Core Values: Customer First – Ownership – Collaboration – Innovation – Trust

Bachelor’s degree in Economics, Finance, Business Administration, or related fields.
At least 2 years of experience in Business Process Management or Process Improvement.
Proficient in Excel, Word, and PowerPoint.
Experience in developing SOPs, policies, and business processes.
Strong analytical, communication, and stakeholder management skills.
Knowledge of ISO, Six Sigma, or QMS is a plus.
Willing to travel when required.

Training

Summary of facts from the official posting. View original ↗

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