← Con Cưng
Sales & Marketing Executive/Specialist (Customer Growth)
Con Cưng · Customer Growth, Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Marketing / PR
Experience
From 2 years
Education
University
Salary
Thương lượng
Location
Customer Growth, Hồ Chí Minh
Comparing this offer? Marketing / PR salary benchmarks →
Overview
- Customer Recruitment
- Develop ideas and execute initiatives to acquire new
- customers for Con Cung.
- Customer Retention & Loyalty Building
- Design and implement programs and activities to increase
- customer engagement, purchase frequency, and repeat buying behavior (Ex: Paid
- Membership Programs: Pink Plus, Pink Mom,...; Rewards Programs (C- Rewards
- Concung Xu; VIP Programs, etc.).
- Customer Lifetime Value (CLV) Optimization
- Leverage customer behavior data and personalization to
- increase basket value, drive cross-selling and up- selling, and optimize
- customer lifetime value.
- Customer Experience Enhancement
- Work closely with cross-functional teams (Merchandise
- Communication, Online Commercial, Operations, etc.) to continuously improve
- customer experience across online and in-store touchpoints
- Performance Monitoring & Optimization
- Track KPIs and analyze customer-related metrics (return
- rate, program engagement, purchase frequency, etc.), and propose adjustments
- and improvements to enhance overall effectiveness.
- Other Assigned Tasks
- Support additional tasks assigned by the Manager to
- contribute to the overall objectives of the department.
Requirements
- Education & Knowledge: Bachelor’s degree in Marketing
- Business, Economics, or a related field
- Experience: Minimum 2 years of experience in customer
- growth, CRM, or marketing; experience in retail or FMCG is a plus.
- Strong logical thinking and analytical skills; proficient
- in Excel
- Detail-oriented and well-organized in handling tasks and
- projects
- Creative and innovative mindset
- Ability to multitask effectively and manage priorities
- Capable of working independently under pressure in a
- fast-paced environment.
- Good teamwork and cooperative spirit
- Flexible and proactive in taking initiative.
- Benefit
- Annual bonus: 2 - 3 months under minimum KPI requirement
- Fast promotion opportunities based on personal ability
- Work in a dynamic, open, creative environment
- Regular training, company team building, birthday bonus
- About Concung.com
- Working time: 8:30 - 17:30 Monday - Friday
- Working place: 14th Floor, Phu My Hung Tower, Tan Phu Ward, Dist. 7, HCMC
- Chia sẻ:
Benefits
BonusCompany tripsTraining
Summary of facts from the official posting. View original ↗
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