← Zalopay
Business Intelligence Analyst Financial Services
Zalopay · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Banking & Finance
Salary
Thương lượng
Location
Not Available, Hồ Chí Minh, Hồ Chí Minh
Overview
- Operational Analytics & Reporting
- Ensure reporting accuracy through data validation, quality controls, standardized logic, and clear documentation.
- Handle ad-hoc analytical requests end-to-end — clarify scope, deliver validated output, and communicate results stakeholders can act on.
- Deep-Dive Analysis & Business Insight
- Conduct deep-dive analyses on user acquisition, retention, churn, and risk metrics; investigate anomalies and communicate root causes with recommended actions.
- Measure the impact of implemented initiatives and continuously refine metrics and recommendations to support ongoing business improvement.
- Analytics Infrastructure & Standards
- Collaborate with Data Platform, Data Service, and Risk teams to build and standardize shared data foundations - reusable layers, metric definitions, pipelines, and event tracking - so analysis stays consistent and scalable across the team.
- Your Skills and Experience
- Must Have
- Bachelor's degree in Business Analytics, Data Science, Statistics, Economics, Computer Science, or a related quantitative field.
- 2+ years of hands-on BI/Data Analyst experience with end-to-end delivery ownership.
- Strong SQL proficiency, with hands-on experience extracting, transforming, and analyzing large and complex datasets. Experience with data modeling and analytical frameworks.
- Fundamental knowledge of statistical programming language (Python, R) to manipulate and draw insights from large data sets.
- Proactive and accountable - manages own timeline and multiple stakeholders, validates output before sending, and delivers under tight timelines without escalating every conflict.
- Nice to Have
- Prior experience in fintech, digital lending, digital payments..
- Basic understanding of dimensional modeling (dim/fact tables, Star or Snowflake schema).
- Stay up-to-date with the latest data technologies and trends. Hands-on use of AI/GenAI tools (Claude, ChatGPT, Gemini) in real analytics work.
- Why You'll Love Working Here
Summary of facts from the official posting. View original ↗
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