Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Quốc tế, Quốc tế
Overview
- Destination Expert – Japan
- Vio Travel is the first online Destination Management Company in Asia/Pacific, offering a curated collection of exceptional travel experiences, distinctive hotels, and bespoke travel packages across the region. We are committed to delivering outstanding service and creating memorable journeys for our clients.
- We are currently seeking a Destination Expert – Japan to serve as the primary point of contact for our expanding global network of agents who book travel experiences to Japan. In this role, your primary responsibilities shall include, but are not limited to, the following tasks:
- Product Contracting with Local Suppliers:
- Establish and maintain relationships with local suppliers to negotiate contracts and secure competitive rates for travel products and services.
- Ensure compliance with company standards and policies during the contracting process.
- Making Bookings on Online Platforms:
- Utilize online booking platforms to make reservations for accommodations, transportation, activities, and other travel-related services.
- Verify accuracy of bookings and promptly address any discrepancies or issues that may arise.
- Support the Travel Specialist with Admin Tasks:
- Assist the Travel Specialist in bookings (process in Travel C).
- Coordinate logistics for client itineraries and ensure all necessary arrangements are made in a timely manner.
- Loading Products into the Booking Platform:
- Input and update travel products and services into the booking platform, ensuring accuracy and completeness of information.
- Regularly review and update product listings to reflect changes in availability, pricing, or terms.
- General Support to Clients on the Ground:
- Provide assistance and support to clients during their travels in Japan, including resolving issues, answering inquiries, and offering recommendations.
- Maintain open communication channels with clients to address any concerns and ensure a positive travel experience.
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