Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Department
VinSmart Future
Salary
Thương lượng
Location
Thành phố Hồ Chí Minh, Hồ Chí Minh
Overview
- Location: Hanoi / Ho Chi Minh City, Vietnam
- About the Role:
- We are looking for UX Researcher to help shape product decisions through deep user understanding, behavioral insights, and evidence-based research.
- This role will work closely with Product, Design, Data, Engineering, and Business teams to uncover user needs, validate product assumptions, and translate research findings into actionable product direction.
- Lead end-to-end UX research projects, from research planning, method selection, execution, synthesis to insight delivery.
- Conduct qualitative and quantitative research, including user interviews, usability testing, surveys, concept testing, journey mapping, and behavioral analysis.
- Translate user insights into clear recommendations that influence product strategy, roadmap, and feature development.
- Partner with Product Managers, Designers, Data and Engineering teams to validate problems, improve user experience, and reduce product risks.
- Monitor market trends, competitor products, and user behavior changes to identify new product opportunities.
- Build research standards, knowledge-sharing practices, and promote a user-centered culture across product teams.
Requirements
- 3+ years of experience in UX Research, User Research, Human-Centered Design, or related fields.
- Background in Human-Computer Interaction, Psychology, Cognitive Science, Behavioral Science, Human Factors, or equivalent disciplines.
- Strong experience with both qualitative and quantitative research methods.
- Proven ability to turn complex research findings into actionable product and business insights.
- Strong stakeholder management, communication, storytelling, and presentation skills.
- Experience working with digital products at scale, consumer technology, AI products, fintech, social platforms, or super apps is a strong plus.
Benefits
- Flexible working hours and attendance policy (Work from Home on working Saturdays).
- Attractive compensation and bonus packages, highly competitive in the market.
- Exclusive employee benefits across the Group’s ecosystem in accordance with company policies.
- Opportunity to work on large-scale and strategic technology projects.
- Professional technology environment with leading scientists, experts, and engineers from top technology companies in Vietnam and around the world.
- Free access to learning platforms such as Udemy, Coursera, and O’Reilly; internal workshops; sponsorship for professional certifications; and exclusive mentoring programs from the Group and Company leadership team.
- Full statutory insurance coverage in accordance with Vietnamese Labor Law (Social
- Insurance, Health Insurance, Unemployment Insurance), along with private healthcare insurance based on job grade and annual health check-ups at reputable hospitals and healthcare centers nationwide.
- Participation in internal activities, team-building programs, and annual company events.
BonusHealthcare
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