Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Overview
- Set up and track testing requests for Footwear and Equipment materials and finished products in the testing platform.
- Ensure applicants complete required eTRFs accurately and on time, following established procedures.
- Verify that testing requests are complete before routing them to assigned in-house certified laboratories or nominated third-party laboratories.
- Maintain accurate testing records and status updates in the platform.
- Coordinate with assigned in-house certified laboratories and nominated third-party laboratories to support timely testing completion.
- Monitor the upload of complete test results to the testing platform.
- Follow up on missing information, delayed reports, and basic report issues in line with standard procedures.
- Review test reports for completeness, accuracy, and compliance with applicable testing requirements.
- Identify exceptions and failures and follow defined processes to obtain corrective actions from applicants.
- Support the review of corrective actions and retest requests using established guidelines.
- Escalate non-routine or unresolved issues to the supervisor or appropriate internal stakeholders.
- Issue test report dispositions based on test results, corrective actions, retest outcomes, and established requirements.
- Communicate approval, hold, or rejection decisions clearly and on time to support shipment decisions for materials and finished products.
- Maintain complete documentation of disposition decisions for traceability and review.
- Support training for internal stakeholders and external partners on testing requirements, processes, and platform use.
- Provide clear technical guidance to support understanding and execution of testing requirements.
- Provide testing data, recurring issues, and factual input to support the Product Stewardship Standard Setting team.
- Share testing observations and stakeholder feedback to support continuous improvement.
Benefits
Training
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