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← United Overseas Bank (Vietnam) Limited (UOB)

Fraud Parameter Strategy Manager

United Overseas Bank (Vietnam) Limited (UOB) · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Manager
Industry
Other
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Overview

  • About the Department
  • Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
  • Overview of the Role
  • Maintain the Fraud Detection and Prevention systems, Association systems while balancing the financial losses and customer experience.
  • The main responsibilities are to propose strategies to prevent, detect and deter fraudulent activities and save financial losses for the bank. This should come as result of analysis on domestic & global fraud trends as well as the production of fraud & authorization MIS.
  • Perform timely and thorough review and analysis of fraud trends, suspicious transactions from relevant fraud systems and association systems.
  • Propose judicious system maintenances and parameter adjustments to combat emerging fraud trends, critical fraud detection strategies.
  • Initiate mass-block/mass-replacement of at-risk accounts, reporting fraud database as applicable.
  • Produce MIS regarding Fraud & Authorization purports on the ad-hoc, monthly and yearly basis. Coordinate on all subjects of fraud strategies, trends, patterns, systems and MIS. Perform periodic and ad-hoc assessments on strategy productivity and efficiency by using indexes such as FPR, Detection rate, Penetration rate, Hit rate, etc.
  • Ensure and monitor key performance indicators (KPIs) to achieve in country/regional target.
  • Perform testing and signs-off for any newly implemented and upgraded Fraud & Authorization systems.
  • Ensure ad-hoc requests and functional projects are handled properly.
  • Support standardization, automation and consolidation process improvement initiates across country and region.
  • Stay abreast with industry /emerging fraud risk and any new modus operandi.
  • Identify and share industry/scheme best practice and work with Fraud Head for their feasibility and implementation.
  • Ensure all fraud risk management policies and procedures in the countries comply with group policies and standards including local regulator requirement.

Summary of facts from the official posting. View original ↗

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