Skip to content
Tuyển Dụng
← Trustify Technology

IT Business Analyst Middle/Senior

Trustify Technology · Hồ Chí Minh
Apply on official site ↗
Type
Full-time
Work mode
On-site
Level
Staff
Industry
IT - Software
Salary
Thương lượng
Location
Not Available, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Elicit and analyze business and system requirements from clients.
  • Prepare detailed requirements documents, process flows, and functional specifications.
  • Liaise with clients and internal teams for solution design and validation, including bridging communication between business users and technical teams.
  • Manage and prioritize product backlogs, sprint backlogs
  • Define and document integration flows for third-party systems (e.g., Channel Managers, booking engines, or payment gateways).
  • Support PM to monitor project progress, support testing phases (UAT), and address issues promptly.
  • Contribute to risk assessment, change impact analysis activities, and propose system improvements.
  • Minimum 3 - 5 years of experience as a Business Analyst in IT projects.
  • Experience in the hospitality, travel, or fintech domain is a big plus.
  • Proven experience collaborating with global clients/stakeholders (especially UK-based) is a strong advantage.
  • Agile/Scrum: Strong understanding of Agile methodologies with hands-on experience in sprint planning, backlog grooming, and workflow tracking.
  • System Integration: Familiarity with API documentation (REST/SOAP) and experience handling partner integrations.
  • Tools: Strong command of essential BA tools, including JIRA, Confluence, Balsamiq, Figma, and MS Visio
  • AI Leverage: Hands-on with AI tool(s) to foster role productivity and efficiency (e.g., requirements structuring, generating user stories, or data analysis).
  • Ownership & Accountability: Take initiative and full responsibility for the quality of requirements, ensuring smooth project delivery across all sprints.
  • Problem-solving: Strong analytical skills with a proactive approach to solution design rather than just gathering requirements.
  • Communication: Efficient English communication (both written and spoken) to work seamlessly with cross-functional and international teams.
  • Healthcare: Annual health check-up, Premium Health Insurance (Trustify Care)
  • 12 annual leaves + holidays

Benefits

BonusHealthcareCompany tripsParking

Summary of facts from the official posting. View original ↗

Interested in this role?

You'll be taken to the employer's official application page.

Apply on official site ↗
Is this your business? Claim this page, request edits or removal