← Trustify Technology
IT Business Analyst Middle/Senior
Trustify Technology · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
IT - Software
Salary
Thương lượng
Location
Not Available, Hồ Chí Minh, Hồ Chí Minh
Overview
- Elicit and analyze business and system requirements from clients.
- Prepare detailed requirements documents, process flows, and functional specifications.
- Liaise with clients and internal teams for solution design and validation, including bridging communication between business users and technical teams.
- Manage and prioritize product backlogs, sprint backlogs
- Define and document integration flows for third-party systems (e.g., Channel Managers, booking engines, or payment gateways).
- Support PM to monitor project progress, support testing phases (UAT), and address issues promptly.
- Contribute to risk assessment, change impact analysis activities, and propose system improvements.
- Minimum 3 - 5 years of experience as a Business Analyst in IT projects.
- Experience in the hospitality, travel, or fintech domain is a big plus.
- Proven experience collaborating with global clients/stakeholders (especially UK-based) is a strong advantage.
- Agile/Scrum: Strong understanding of Agile methodologies with hands-on experience in sprint planning, backlog grooming, and workflow tracking.
- System Integration: Familiarity with API documentation (REST/SOAP) and experience handling partner integrations.
- Tools: Strong command of essential BA tools, including JIRA, Confluence, Balsamiq, Figma, and MS Visio
- AI Leverage: Hands-on with AI tool(s) to foster role productivity and efficiency (e.g., requirements structuring, generating user stories, or data analysis).
- Ownership & Accountability: Take initiative and full responsibility for the quality of requirements, ensuring smooth project delivery across all sprints.
- Problem-solving: Strong analytical skills with a proactive approach to solution design rather than just gathering requirements.
- Communication: Efficient English communication (both written and spoken) to work seamlessly with cross-functional and international teams.
- Healthcare: Annual health check-up, Premium Health Insurance (Trustify Care)
- 12 annual leaves + holidays
Benefits
BonusHealthcareCompany tripsParking
Summary of facts from the official posting. View original ↗
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