Customer service staff

Trimco group Việt Nam · Bình Dương

Type

Full-time

Work mode

On-site

Level

Staff

Industry

Customer Service

Salary

Thương lượng

Location

Bình Dương, Thành phố Thuận An, Bình Dương

Overview

Manage the order-to-delivery process, including order confirmation, changes, and follow-ups.
Communicate proactively with customers regarding lead times, delivery status, and product updates.
Coordinate with internal teams (Production, Planning, QA, Logistics) to meet service expectations.
Handle customer complaints, feedback, and ensure timely resolution.
Maintain customer data, order records, and update D365 system accurately.
1-2 year experience or fresh graduates with good command of English are encouraged to apply
Bachelor’s degree in Business, Supply Chain, or related field.
Strong communication and coordination skills.
Good command of English (both written & spoken).
Proficiency in MS Office and D365 systems.
Kinh nghiệm: 1 Năm

Summary of facts from the official posting. View original ↗

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