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Property Management Administrator (Australian Portfolio)

Transparency Business Services · Hà Nội
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hà Nội, Hà Nội, Hà Nội

Overview

  • Property Administration
  • Maintain accurate tenant, owner, and property records within property management software
  • Prepare lease documents, lease renewals, notices, and tenancy correspondence
  • Monitor critical dates including lease expiries, rent reviews, routine inspections, and compliance requirements
  • Update property files and ensure documentation is complete and compliant
  • Tenant & Owner Support
  • Respond professionally to tenant and owner enquiries via email and phone
  • Assist with processing maintenance requests and following up outstanding matters
  • Coordinate communication between tenants, landlords, contractors, and Australian property managers
  • Record and maintain accurate notes of all interactions
  • Maintenance Coordination
  • Log, track, and manage maintenance requests
  • Liaise with contractors to obtain quotes and schedule works
  • Monitor progress of repairs and provide status updates
  • Follow up outstanding maintenance issues to completion
  • Leasing Support
  • Assist with advertising administration and marketing coordination
  • Prepare application documentation for review by Australian property managers
  • Conduct reference-check administration and applicant follow-up
  • Support tenancy onboarding and property handover processes
  • Compliance & Reporting

Requirements

  • Track smoke alarm, pool, safety, insurance, and other statutory compliance obligations
  • Prepare routine management reports
  • Assist with portfolio audits and quality assurance reviews
  • Financial Administration
  • Support rental arrears management
  • Prepare landlord and tenant correspondence relating to accounts
  • Assist with invoice processing and work order administration
  • Reconcile documentation and maintain accurate records
  • General Administration
  • Manage shared inboxes and workflows
  • Maintain task management systems
  • Support Australian team members with project work and administrative tasks
  • Identify opportunities to improve processes and efficiency

Summary of facts from the official posting. View original ↗

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