Middle - Senior Business Analyst OEM Integrations

Middle - Senior Business Analyst OEM Integrations · Quận 11, Hồ Chí Minh, Hồ Chí Minh.

• Work with OEM customers and internal stakeholders to understand, clarify and analyse business and integration requirements.
• Conduct workshops, meetings and discussions to identify business needs, processes, rules and integration requirements.
• Translate business requirements into clear functional requirements, user stories and acceptance criteria.
• Identify gaps, dependencies, assumptions, risks and potential impacts of proposed changes.
• Ensure requirements are clear and understood by Development and QA teams.
• API & Integration Analysis
• Analyse and document requirements for API and system-to-system integrations.
• Understand integration flows, data mapping, business rules, request and response structures, validation and error scenarios.
• Work with technical teams to clarify integration requirements and assess proposed solutions.
• Support investigation of integration issues and help determine expected behaviour.
• Work with Developers to ensure delivered integrations meet agreed requirements.
• Analysis & Documentation
• Create and maintain functional documentation, including requirements, user stories, acceptance criteria, process flows and business rules.
• Keep requirements and documentation up to date throughout the project lifecycle.
• Analyse existing functionality and identify opportunities for improvement.
• Maintain traceability between requirements, development and testing.
• Stakeholder & OEM Engagement
• Act as a liaison between OEM customers, Product, Development, QA and other stakeholders.
• Communicate requirements clearly to both business and technical audiences.
• Build effective working relationships with international customers and stakeholders.
• Facilitate requirement clarification and resolve ambiguity between stakeholders and delivery teams.
• Participate confidently in customer meetings and project discussions.
• Testing & UAT
• Work closely with QA to ensure requirements are testable and acceptance criteria are clearly defined.
• Prepare and review test scenarios and test cases based on business and integration requirements.
• Participate in and support User Acceptance Testing (UAT) with customers and stakeholders.
• Validate implemented solutions against documented requirements.
• Analyse UAT results and work with Development and QA teams to resolve issues.
• Support customer sign-off and production readiness.
• Presentation & Demonstration
• Prepare and deliver presentations, requirement walkthroughs and product demonstrations to customers and stakeholders.
• Demonstrate completed functionality and explain how it addresses agreed requirements.
• Present business and integration concepts in a clear and understandable way.
• Support customer workshops and meetings with professional and confident communication.
• Project Support & Delivery
• Support projects throughout the SDLC, from requirements gathering through development, testing, UAT and production release.
• Work closely with Product, Development and QA to identify and resolve delivery risks and dependencies.
• Provide ongoing support for deployed solutions, including troubleshooting and requirement clarification.
• Ensure changes to requirements are clearly communicated to relevant stakeholders.
• Contribution & Knowledge Sharing