← THE ODYS HOTEL
Giám Đốc Kinh Doanh (Director Of Sales)
THE ODYS HOTEL · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Director
Industry
Sales / Business Development
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Overview
- The Director of Sales is responsible for developing and executing sales strategies to maximize room revenue, increase revenue from hotel services, and expand market share. This position leads and develops the Sales team, builds long-term relationships with clients and strategic partners, and ensures the achievement of revenue targets while strengthening the hotel's brand positioning and…
- Sales Strategy & Revenue Management
- Develop and implement monthly, quarterly, and annual sales plans aligned with the hotel's business objectives.
- Propose and execute strategies to maximize revenue, room occupancy, Average Daily Rate (ADR), and Revenue per Available Room (RevPAR).
- Analyze market trends, competitor activities, and sales performance to adjust business strategies and maintain market competitiveness.
- Collaborate with relevant departments to develop pricing strategies, promotional campaigns, and sales initiatives for different business periods.
- Business Development & Client Relationship Management
- Develop and expand the hotel's business network across the following market segments:
- o Corporate
- o Travel Agencies (TA)
- o Online Travel Agencies (OTA)
- o Wholesalers
- o MICE
- o Government
- o Airlines
- o Airline Crew
- o Long-stay Guests
- o Events & Group Bookings
- Identify and develop new business opportunities to increase hotel revenue.
- Establish, maintain, and strengthen long-term relationships with key clients and strategic partners.
- Conduct sales calls, negotiate, and finalize major business contracts and commercial agreements.
- Represent the hotel at client meetings, travel fairs, roadshows, sales blitzes, networking events, and other business promotion activities.
- Sales Team Leadership
- Plan manpower requirements, assign responsibilities, and supervise the daily operations of the Sales Department.
- Establish sales targets and Key Performance Indicators (KPIs) for individual team members.
- Train, coach, and develop employees' professional knowledge, sales techniques, negotiation skills, and customer relationship management.
- Conduct regular performance evaluations, develop career progression plans, and build succession plans for key positions.
- Foster a positive, collaborative, and high-performing working environment.
- Sales Operations Management
- Monitor daily, weekly, and monthly sales performance.
- Prepare sales forecasts, occupancy projections, and periodic sales plans.
- Manage the Sales Department's operating budget to ensure effective resource utilization and cost control.
- Ensure all sales activities comply with hotel policies, standard operating procedures, and service standards.
- Work closely with the Front Office, Reservations, Marketing, Finance, and Operations teams to optimize business performance and enhance guest satisfaction.
- Reporting & Business Analysis
- Prepare weekly, monthly, and quarterly sales reports, revenue forecasts, and market analysis reports.
- Analyze sales performance, evaluate the effectiveness of sales initiatives, and recommend improvement strategies.
- Report directly to the General Manager on business performance, market opportunities, potential risks, and recommended action plans.
- III. KEY PERFORMANCE INDICATORS (KPIs)
- Achievement of assigned revenue targets.
Summary of facts from the official posting. View original ↗
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