← Techtronic Industries (Vietnam) Company Limited
Customer Service
Techtronic Industries (Vietnam) Company Limited · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Customer Service
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Overview
- Handles sample arrangements from Vietnam factory to the customers and regions and supports Hong Kong, China, and Vietnam teams in their daily operations and paperwork.
- Provide support to Marketing and Project Management team (in VN, China and Hong Kong) to resolve issues in order fulfillment and production/shipment release, especially for tasks requiring physical presence in Vietnam.
- Handle sample arrangement from start to finish (submit requests, prepare samples, pack, ship out and track approval).
- Assist in account management including coordination with customers and internal departments such as factory operations, engineering team and packaging team to ensure timely delivery of projects and products.
- Acquire data from and update Oracle ERP system.
- Vietnam related travel and admin support.
- Support supply chain processes such as order processing, shipping and PMC planning.
- Prepare quotes and Excel reports.
Requirements
- Education
- Bachelor degree in Business Administration or related disciplines
- Experience
- 3 years relevant experience in manufacturing industry of consumer products, with good understanding of factory operations • Experience with ERP system, preferably Oracle • Preferably with experience working with product development teams or consumer goods projects
- Knowledge
- Good command of written and spoken English is a must • Basic understanding of finance and accounting • Basic understanding of trading, import & export activities • Mandarin language is a plus
- Functional Skills
- Proficiency in MS Office (Word, Excel, PowerPoint)
- Other Abilities
- Willing to learn, a good team player and self-motivated • Well-organized individual with good communication skills and positive can-do attitude
- Working Location: Tan Phu Trung - Cu Chi - HCMC. Shuttle buses from HCM, Binh Duong and Dong Nai are available
- Kinh nghiệm: 3 Năm
Benefits
Shuttle bus
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