Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Not Available, Hồ Chí Minh, Hồ Chí Minh
Overview
- We are looking for a Senior Business Analyst whose greatest strengths are deep
- business understanding, excellent communication and critical thinking. When a client says "I want X", you are the one who digs out the root problem behind it and walks them from "what they want" to "what they actually need".
- You will be the bridge between clients, the project team in the Philippines and the technical team in Vietnam: eliciting and standardising requirements, designing solutions on Odoo ERP (and AI components), then guiding both teams to deliver. This is a client-facing role — English is used every day.
- Lead current-state discovery, stakeholder interviews, root-problem identification and solution scoping.
- Model As-is/To-be processes: BPMN, use cases, user stories, user journeys, wireframes.
- Prepare and govern BRDs, SRSs, functional specs, acceptance criteria and backlogs; keep requirements traceable end-to-end.
- Run fit-gap on Odoo (CRM, Sales, Purchase, Inventory, Accounting, HR…) — standard configuration before customisation.
- Analyse data for decisions using SQL/advanced Excel/BI tools; operate under Agile/Scrum or Waterfall as the project requires.
- Plan UAT, coordinate acceptance, and manage change at go-live (including user resistance).
- Facilitate cross-team meetings (client – Vietnam – Philippines); mentor junior BAs/interns.
- At least 2 - 3+ years of experience as a Business Analyst or in a related role.
- Strong BA toolkit: use cases, user stories, wireframes, BPMN, BRD/SRS, process models.
- Development background is required — able to read code, understand database/API structure, and judge technical feasibility.
- Experience with Agile/Scrum and/or Waterfall
- Fluent English (spoken + written) — daily direct work with international clients and the Singapore/Philippines teams.
- Critical thinking, meeting facilitation and comfort with ambiguous requirements; able to tell a concrete story of changing a client's decision.
- Ready to work AI-native: use AI as a daily collaborator (not just for "brainstorming").
- Hands-on Odoo experience (functional/module configuration).
- SQL, advanced Excel or equivalent BI tools for data analysis.
- Change-management and operational-improvement consulting experience.
- Experience mentoring/leading BA teams; familiarity with AI agents, RAG, chatbots.
Benefits
BonusCompany tripsTraining
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