Quality Engineering Senior Manager/Senior Expert

Quality Engineering Senior Manager/Senior Expert · Quận Cầu Giấy, Hà Nội, Hà Nội.

• University graduate or higher majoring in information technology, computing, telecommunications, finance or banking
• Foreign language: English/ according to TCB's regulations in each period
• Work Experience: 8 -10 years of experience in managing a team that conducts software testing assessments in financial/services/telecommunications organizations.
• Strong professional knowledge of technology systems in the bank.
• Having solid testing professional knowledge as ISTQB (International Testing Certificate is preferred) or equivalent knowledge and experience.
• Knowledge of at least 1 programming language and SQL Server database.
• Having understanding, knowledge in working with quality standards such as TCVN, ISO, Lean Six Sigma,...
• Experience in information technology and banking - Experience in software testing
• Why You'll Love Working Here
• WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?
• Investing over 500 million USD to develop large-scale IT projects, Techcombank is one of the leading bank in Technology trends in Vietnam
• You will grow with Techcombank by having the opportunity to learn from top experts from across the world
• Techcombank provides a rewarding remuneration structure that commensurate with your achievement and contribution
• Techcombank is the Top 2 Best place to work in the banking industry where you can experience various exciting activities throughout the year: Company anniversary, Team building, Active Saturday , Year End Party, etc.

• The Job
• Key Accountabilities (1): Automation & Performance QE Strategy
• Own automation and performance QE strategy across complex platforms and high-impact technology initiatives.
• Establish quality standards, automation governance, performance testing practices, quality gates, and release readiness criteria.
• Drive maturity of automation frameworks, reusable test assets, performance practices, reporting, and engineering efficiency.
• Oversee performance testing for critical journeys, APIs, integrations, services, and system components.
• Provide senior quality recommendations based on automation coverage, performance results, defect trends, and release risks.
• Key Accountabilities (2): Quality Governance, Risk & Improvement
• Establish quality controls through monitoring, reporting, audit, root cause analysis, and post-release review.
• Manage quality, performance, security, compliance, operational, and release risks across teams and vendors.
• Improve quality metrics, dashboards, defect prevention, lessons learned, and continuous improvement practices.
• Ensure testing tools, environments, access, test data, and automation processes meet quality and delivery standards.
• Partners with Product Owner, Development Engineering, Business Unit, BA, DevOps, Architecture, Security, and vendors on quality-first decisions.
• Key Accountabilities (3): People Leadership & QE Excellence
• Lead, coach, and develop QE leads and engineers with strong focus on automation and performance capability.
• Set team priorities, KPIs, delivery expectations, and quality standards aligned with business and technology objectives.
• Build and retain a high-performing QE team through hiring, onboarding, feedback, coaching, and development planning.
• Promote quality ownership, engineering excellence, collaboration, and continuous improvement across delivery teams.
• Act as senior quality advisor for release of readiness, risk trade-offs, major defects, and improvement priorities.
• Your Skills and Experience