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← Tập đoàn ROX (ROX Group)

Chuyên viên chính/Chuyên viên cao cấp Phân tích nghiệp vụ FM - TNTech - 4Z035

Tập đoàn ROX (ROX Group) · Hà Nội
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hà Nội, Hà Nội, Hà Nội

Overview

  • Position Overview
  • The Senior/Expert Business Analyst is responsible for gathering requirements, analyzing business processes, proposing solutions, and supporting the implementation of real estate management systems including building management, facility/property management, lease management, tenant services, space management, maintenance operations (PM/CM), asset management, and related modules.
  • This role serves as a key bridge between business stakeholders, technical teams, and implementation teams to ensure that solutions meet business needs and organizational standards.
  • Work directly with clients to gather and clarify business requirements.
  • Analyze As-is processes and design To-be processes.
  • Identify operational gaps, inefficiencies, risks, and improvement opportunities.
  • Prepare documentation: BRD, URD, FSD, User Stories, Data Mapping, Use Cases, Process Flowcharts.
  • Model workflows, data flows, and business rules.
  • Recommend solutions using systems like Archibus or internal platforms.
  • Coordinate with development, QA, and infrastructure teams.
  • Validate technical designs.
  • Review design documents, test cases, demos.
  • Develop and execute SIT and UAT.
  • Manage issue logging and resolution.
  • Provide training and support data migration.
  • Support project planning and progress tracking.
  • Lead client meetings, status updates, maintain risk logs.
  • Collaborate with Project Manager for successful go-live.
  • Strong understanding of data normalization, data flows, and ERD.
  • Minimum 3–5 years of BA experience, prior experience in the following field(s) is preferred: real estate/property/facility management.
  • Experience with Archibus, TRIRIGA, Yardi, Planon, ERP, or asset management systems is a strong advantage.
  • Business Knowledge:
  • Lease management
  • Tenant services and billing
  • Space and occupancy management
  • Operational and preventive maintenance
  • Building engineering operations
  • Asset and equipment management
  • Invoicing, reconciliation, financial workflows
  • Management reporting and dashboards
  • Skills:
  • Strong analytical and system-thinking mindset.
  • Excellent communication, coordination, and presentation skills.
  • Strong documentation and requirement writing skills.
  • Experience with data analysis (Excel/SQL is a plus).
  • Proficiency with BPMN/UML.
  • BENEFIT OF JOINING TNTECH
  • Income package: X million VND/month x 13-16 months/year.
  • Social and company insurance.

Benefits

Company tripsTraining

Summary of facts from the official posting. View original ↗

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