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← Tala

Customer Care and Payment Support Advocate

Tala · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Provide support and resolve customer inquiries via phone, Zalo, email, and web forms.
  • Engage in phone conversations with customers to understand their issues, providing guidance and consultation throughout the interaction.
  • Communicate with empathy, professionalism, and positivity, ensuring customers feel respected and trust the service.
  • Contribute feedback and propose solutions to enhance the overall customer experience.

Summary of facts from the official posting. View original ↗

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