Type
Full-time
Work mode
On-site
Level
Supervisor
Industry
IT - Software
Salary
Thương lượng
Location
Bình Dương, Bình Dương, Bình Dương
Overview
- IT Infrastructure & System Administration:
- Manage daily operations of factory IT infrastructure: LAN/WAN, VLAN, Wi‑Fi, firewall/VPN, servers, virtualization, backup, printing, end-user devices.
- Monitor uptime and performance; execute preventive maintenance and incident response to minimize production impact.
- Maintain IT asset lifecycle: deployment, configuration, patching, upgrade planning, license tracking, and replacement schedule.
- Maintain system documentation: network diagram, IP plan, standard configurations, SOPs, and recovery procedures.
- ERP/MES/MRP System Management:
- Provide local support for ERP/MES/MRP and related factory applications (barcode/labeling, traceability, WMS interfaces, reporting tools).
- Act as primary local IT contact for issue triage, root-cause coordination, escalation, and user communications.
- Coordinate enhancement requests with Corporate IT/vendors: requirement gathering, UAT support, deployment readiness, and post go‑live stabilization.
- Industry 4.0 Digital Transformation:
- Support factory digitalization initiatives to improve visibility, productivity, quality, and equipment connectivity.
- Coordinate integration between MES - ERP - Quality systems, including data collection and dashboards.
- Maintain practical reports/dashboards for operations: WIP, output, OEE, yield, downtime, scrap, quality KPIs; identify and implement actionable IT/automation improvements within assigned scope.
- Cybersecurity & IT Compliance:
- Enforce factory IT security controls including user account lifecycle (provision/deprovision), periodic access reviews, endpoint protection, patch compliance, and firewall/VPN/MFA controls (as applicable).
- Ensure compliance with Corporate IT policies, backup standards, and audit requirements; coordinate security reviews, vulnerability remediation tracking, and incident escalation with Corporate IT.
- Conduct periodic network security audits and risk assessments.
- Cross-functional Support:
- Partner with Operations, Quality, Planning, Finance to optimize system-driven workflow.
- Manage IT helpdesk team to provide timely support and service resolution.
- Provide IT training and system knowledge to end users.
- Vendor & Budget Management:
- Manage IT projects, vendor contracts and SLA performance.
- Prepare and control annual IT budget (hardware/software/renewal).
- Evaluate investment for automation, licensing, and future upgrades.
- Leadership & People Development:
- Lead IT Engineers, System Admins, Infrastructure Support team.
- Build IT capability, succession plan, performance goals & training roadmap.
- Foster proactive, customer-service mindset and continuous improvement culture.
Benefits
Training
Summary of facts from the official posting. View original ↗
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