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← Sotrans Group - Công Ty Cổ Phần Kho Vận Miền Nam

Export Documentation Team Leader

Sotrans Group - Công Ty Cổ Phần Kho Vận Miền Nam ·
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Type
Full-time
Work mode
On-site
Level
Team Leader
Industry
Other
Salary
Thương lượng
Location
Hà Nội, Quận Ba Đình

Overview

  • Build, implement, manage, and oversee all operational activities and professional functions of the Documentation Team.
  • Assign tasks, provide training, supervise, and evaluate staff performance.
  • Coordinate with agents/shipping lines to obtain bookings.
  • Receive Shipping Instructions (SI) from customers, prepare HBLs for customers, and submit SI to shipping lines.
  • Coordinate with overseas agents regarding documentation and provide updates to customers.
  • Inform customers about vessel delays, service changes, vessel changes, etc. Coordinate with the Sales team to maintain and develop customer relationships.
  • Ensure all issues are resolved promptly or escalated to management in a timely manager.
  • Maintain good relationships with all partners, including carriers, suppliers, internal and external customers, etc.
  • Perform other related duties as assigned by the Department Manager.
  • Bachelor’s Degree or College Degree in Import-Export, Logistics, Foreign Trade, Economics, International Business, or related fields.
  • Minimum 3–5 years of experience in a similar position at a forwarding/logistics company, including at least 1–2 years in a team lead/mentor role.
  • Strong knowledge and hands-on experience in handling sea export shipments, especially for special trade lanes such as the US, Europe, Japan, Australia, etc.
  • Good command of spoken and written English.
  • Proficient in Microsoft Office applications: Word, Excel, and PowerPoint.
  • Strong communication, problem-solving, and time management skills.
  • Ability to work independently as well as collaboratively in a team environment.
  • Leadership and staff training/coaching skills.
  • Careful, responsible, and able to work under high pressure.

Benefits

Training

Summary of facts from the official posting. View original ↗

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