[ĐÀ NẴNG] CHUYÊN VIÊN DỊCH VỤ KHÁCH HÀNG CÁ NHÂN RETAIL CUSTOMER SERVICE OFFICER

Shinhan Bank Vietnam · Đà Nẵng

Type

Full-time

Work mode

On-site

Level

Staff

Industry

Customer Service

Salary

Thương lượng

Location

Đà Nẵng, Đà Nẵng, Đà Nẵng

Overview

Process transactions for customers including but not limited to cashier, deposits, withdrawals, remittance, card/loan payments, opening and closing of accounts/card, e-banking service.
Identify customer needs, provide information on new products and services to capitalize on the business referral opportunities
Track, record, report, and store transactional information and special requests
Provide a high level of customer service, offering answers and assistance with a smile
Serve customers by managing documents, information, and financial transactions in an organized, efficient, and secure manner
Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
Work with other customer service officers as a team to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed
Perform other related duties as necessary or assigned.

Summary of facts from the official posting. View original ↗

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