Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Quận 7, Hồ Chí Minh, Hồ Chí Minh
Overview
- Business Analysis & ERP Implementation
- Analyze business requirements across Finance, Inventory, and Manufacturing, and participate in the full ERP implementation lifecycle from discovery to go-live.
- Implement, operate, and optimize the ERP system (Microsoft Dynamics 365 F&O; experience with Oracle / Acumatica / SAP or equivalent is valued).
- Configure the ERP system to meet business requirements; ensure setups are accurate and aligned with actual workflows.
- Produce business requirement documents (BRD, FSD), user manuals, and training materials.
- Participate in UAT to ensure the system meets business requirements before go-live.
- Monitor post-implementation effectiveness and propose continuous improvements.
- Operations Support & Issue Resolution
- Work directly with end users / key users across entities to receive, analyze, and resolve issues arising during ERP operations.
- Review actual business processes against ERP configurations; clearly distinguish between system bugs, business process issues, and improvement requests.
- Collaborate with the technical team to fix bugs or propose system improvement solutions aligned with business needs.
- Execute SQL queries to verify data, reconcile figures, and support root-cause analysis of system issues.
- Training & Knowledge Transfer
- Design and deliver ERP training programs for end users / key users by module and department.
- Draft and maintain training materials, user guides, and ERP-related standard operating procedures (SOPs).
- Support users in the post-go-live phase; monitor system usage proficiency and identify additional training needs.
- Share knowledge and experience with team members; contribute to the overall capability development of the ERP team.
- Data Management & Reporting
- Run SQL queries and analyze ERP data to detect anomalies, reconcile figures, and provide reports to relevant departments.
- Ensure data integrity and accuracy within the ERP system; work with relevant teams to resolve incorrect or missing data.
- Support development of management reports and dashboards as requested by leadership.
- Collaborate with the finance/accounting team to verify consistency between ERP data and accounting records.
- Maintain change logs for ERP system configurations; ensure version control and traceability.
- Continuous Improvement
- Proactively review and propose business process improvements based on limitations or opportunities identified through ERP operations.
- Track ERP system updates and new features; assess their impact and propose adoption aligned with organizational needs.
- Collaborate with relevant departments to standardize business processes before ERP configuration, avoiding “garbage in, garbage out” situations.
- Participate in periodic review meetings with leadership and departments to update system status and improvement plans.
- Contribute to the long-term ERP development roadmap, ensuring the system scales alongside business growth.
- Build and maintain an ERP system documentation library (configurations, processes, guides); ensure documents are always up-to-date and easily accessible.
- Your Skills and Experience
Requirements
- Bachelor's degree in Accounting, Finance, Business Administration, Information Technology, or related fields.
- Minimum 5–8 years of ERP experience, including at least 3 years in a Consultant or Analyst role.
- Hands-on experience with at least one ERP platform — Microsoft Dynamics 365 F&O strongly preferred (Oracle / Acumatica / SAP or equivalent considered) — mandatory.
- Demonstrated experience in at least one full-cycle ERP go-live project (from scoping to live operations) — mandatory.
- Solid foundation in accounting/finance operations (GL, AP, AR, FA, Costing) and supply chain — mandatory.
- In-depth understanding of Finance (GL, AP, AR, FA, Costing), Inventory, and Manufacturing business processes within ERP systems.
- Ability to write clear, structured BRD/FSD documents accessible to both business and technical audiences.
- Proficient in SQL for querying and analyzing data from ERP databases (MS SQL Server, Oracle, PostgreSQL, or equivalent).
- Strong communication and negotiation skills — able to work effectively with both non-technical end users and the technical team, and to drive change across multiple business entities.
- Nice to Have
- Experience implementing ERP across multiple legal entities or a multi-company group structure.
- Domain exposure to retail / FMCG / wholesale / distribution business models.
- Microsoft certifications (e.g., MB-310 Finance, MB-330 Supply Chain Management).
- Experience integrating ERP with surrounding systems (WMS, POS, e-Invoice, MES, middleware such as Kafka).
- Experience replacing or migrating from a legacy ERP (e.g., Acumatica) to D365 F&O.
- Experience working in an Agile / Scrum or hybrid delivery environment.
- Core Competencies
- CompetencyDescription
- Business MindsetAlways asks “why” before configuring the system — ensures setups reflect actual business logic, not just surface-level requests.
- Analytical Problem SolvingSystematically analyzes issues: distinguishes system bugs, user errors, and improvement needs; proposes practical, implementable solutions.
- Multi-directional CommunicationTranslates complex technical issues into simple language for end users, while accurately conveying business requirements to the technical team.
- Detail OwnershipMeticulous in configuration, testing, and documentation; understands that a small ERP misconfiguration can cascade into major financial and operational consequences.
- Systems ThinkingUnderstands the interconnections between ERP modules (Finance ↔ Inventory ↔ Manufacturing); always considers full system impact before making changes.
- Improvement OrientationGoes beyond issue resolution — identifies root causes, proposes preventive solutions, and proactively suggests process improvements before being asked.
- Change ManagementBuilds trust with key users across entities, standardizes processes, and drives consistent adoption even where business units initially resist.
- Why You'll Love Working Here
Benefits
- Competitive salary benchmarked against market rates, reviewed annually.
- Performance-based bonus tied to individual and company results.
- Full statutory social insurance (BHXH, BHYT, BHTN) per Vietnamese Labor Code.
- Premium healthcare insurance.
- Annual health check-up at accredited medical facilities.
- Growth & Learning
- Clear career development roadmap from Consultant → Senior → Lead → Principal / Product owner / MIS Manager.
- Annual learning & development budget for courses, certifications (e.g., Microsoft Dynamics), and conferences.
- Access to internal knowledge-sharing sessions, ERP/tech talks, and cross-team mentorship.
- Opportunity to own a group-wide ERP platform and shape the digital backbone of Seedcom's portfolio.
- Working Environment
- At Seedcom, you will join a team that cares deeply about data integrity, system reliability, and real business impact. We operate with a startup mindset within a scaled retail group — fast-moving, data-driven, and always focused on building things that matter.
- Flat, collaborative culture — ideas are valued regardless of seniority.
- Business-and-technology-first environment: we invest in the right tools, infrastructure, and processes.
- Work alongside finance, supply chain, operations, data, and business teams on end-to-end delivery.
- High-ownership culture — you own what you configure and ship, from discovery to production.
- Regular 1-on-1s, performance reviews, and transparent career conversations with your manager.
BonusHealthcareTraining
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