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← Samsung Vina Electronics (savina-s)

Field Force North Management Manager

Samsung Vina Electronics (savina-s) · Hà Nội
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Type
Full-time
Work mode
On-site
Level
Manager
Industry
Other
Salary
Thương lượng
Location
Hà Nội, Hà Nội, Hà Nội

Overview

  • Maximize sell-outs by working with the dealers on store level.
  • Strengthen profit-based upselling of premium products by optimizing SKU (Stock Keeping Unit) for each store.
  • Minimize faulty products and obsolete inventory through store's inventory management
  • Retail Operations Management:
  • Manage day-to-day retail operations across assigned consumer electronics stores and retail chains in Northern Vietnam.
  • Ensure operational excellence and compliance with company standards.
  • Monitor store productivity, sales performance, and execution quality.
  • Drive achievement of monthly, quarterly, and annual sales targets.
  • Store Execution & Merchandising:
  • Ensure proper product display, planogram implementation, and POSM visibility.
  • Conduct regular retail audits and store visits.
  • Improve in-store customer experience and brand presence.
  • Monitor competitor activities and market trends. These responsibilities are commonly highlighted in consumer electronics retail operations roles in Vietnam.
  • Field Force Management & Productivity:
  • Lead, manage, and optimize the performance of field force teams including promoters, sales representatives, merchandisers, and retail supervisors across Northern Vietnam.
  • Develop clear productivity KPIs for field teams, including:
  • o Sales per promoter
  • o Conversion rate
  • o Attach rate / upsell performance
  • o Store coverage
  • o Display compliance
  • Monitor daily and weekly field force productivity through reporting systems and retail dashboards.
  • Ensure efficient manpower allocation based on store traffic, sales potential, and seasonal demand.
  • Improve promoter effectiveness through coaching, in-store training, role-play sessions, and performance management.
  • Cross-Functional Collaboration:
  • Coordinate with Sales, Team members and retail partners to improve operational effectivess.
  • Reporting & Analytics:
  • Analyze sales data, retail KPIs, stock levels, and operational performance.
  • Prepare weekly/monthly retail reports.
  • Recommend action plans to improve sales and operational efficiency.
  • Use tools such as Excel, Power BI, or retail management systems for reporting.
  • Team Management:
  • Lead and manage field force teams, supervisors, promoters, and merchandisers.
  • Set KPIs and evaluate team performance.
  • Conduct coaching, training, and performance reviews.
  • Build high-performing retail operations teams.

Benefits

TrainingStock options / ESOP

Summary of facts from the official posting. View original ↗

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