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Lead Quality Engineer - Test Strategy Design

Safetrust · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Engineering / Mechanical
Salary
Thương lượng
Location
Not Available, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Test Case Design Ownership
  • Own the end-to-end test case design strategy across mobile apps, web portals, APIs, and IoT devices.
  • Define and enforce standards for how test cases are written: structure, granularity, preconditions, expected results, traceability to requirements.
  • Review and approve test cases authored by QA engineers; coach the team on test design techniques (boundary, equivalence partitioning, decision tables, state transition, risk-based, exploratory charters).
  • Maintain a master test case library — organized, deduplicated, version-controlled, and tagged for reuse across releases and product lines.
  • Drive coverage analysis: map test cases to requirements, user stories, and risk areas; identify gaps and prioritize remediation.
  • Define and maintain reusable test data sets, environments, and fixtures that test cases depend on.
  • Establish enterprise-wide quality standards, testing methodologies, and governance across all Safetrust engineering teams.
  • Partner with Engineering, Product Management, Security, and Customer Success to ensure quality objectives are incorporated throughout the software development lifecycle.
  • Define release quality gates, risk acceptance criteria, and go/no-go recommendations for production deployments.
  • Develop and maintain quality dashboards measuring defect trends, release readiness, customer-reported issues, automation coverage, and engineering quality metrics.
  • Lead root cause analysis initiatives for significant production incidents and establish preventative quality improvements.
  • Drive continuous improvement initiatives focused on quality engineering maturity, process optimization, and organizational scalability.
  • Develop onboarding programs, mentoring frameworks, and technical training for Quality Engineers across all disciplines.
  • Collaborate with the QA Automation Lead to define enterprise automation priorities and maximize automation return on investment.
  • Test Documentation Ownership
  • Own the structure and quality of all test documentation: test plans, test strategies, test reports, release sign-off documents, RCA reports, and regression suites.
  • Establish templates, naming conventions, and lifecycle rules for every test artefact across the QA team.
  • Maintain the test management system (Zephyr, or equivalent) as the single source of truth — keep it clean, current, and queryable.
  • Produce clear, actionable release-readiness reports for engineering and product leadership: what was tested, what was skipped, known issues, residual risk.
  • Maintain audit-ready documentation for security, compliance, and customer reviews (SOC 2, ISO 27001 evidence, customer test reports).
  • Document and continuously improve QA processes, runbooks, and onboarding material so the team scales without losing rigor.
  • Team Leadership
  • Lead and mentor a team of QA engineers spanning manual, mobile, device, and automation testing.
  • Set quality KPIs (coverage, defect leakage, escape rate, test cycle time) and report them to engineering leadership.
  • Plan QA capacity per release; balance manual, exploratory, and automated effort across squads.
  • Plan hiring, growth, and individual development for the QA team.
  • Automation as Supporting Capability
  • Decide which test cases are worth automating and which stay manual or exploratory — guide the team in making the right call.
  • Set standards for how automated tests are written, named, and tied back to the test case library.
  • Ensure automation results feed back into the same test management and reporting flow as manual results — one coherent picture of quality.
  • Your Skills and Experience
  • Skills & Experience:
  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 7+ years of QA experience with 2+ years leading a QA team or owning a QA function.
  • Deep expertise in test design techniques and demonstrable ownership of large test case libraries (1,000+ cases).
  • Hands-on experience with test management tools (TestRail, Zephyr, Xray, qTest, or similar) — including admin-level configuration.
  • Strong skills in writing clear, structured technical documentation in English.
  • Solid grasp of risk-based testing, traceability matrices, and release-readiness criteria.
  • Experience defining QA processes, templates, and standards across multiple product lines or squads.

Benefits

Training

Summary of facts from the official posting. View original ↗

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