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Ops / AMS Engineer DevOps, Google Cloud, Linux

QualityRealty · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Engineering / Mechanical
Salary
Thương lượng
Location
Not Available, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Full-time Ops / Application Managed Services (AMS) Engineer who owns day-to-day platform operations, monitoring, stability, and reliability for the Quality Realty Marketplace (QRM) and the AI Native Marketplace Platform (ANMP). You keep production and staging environments healthy, secure, and cost-efficient while supporting the Vietnam testing team and escalating to the Tech Lead when needed.
  • Current engineering phase
  • Our partners develop the main website and application. Vietnam owns all testing and Application Managed Services. Production runs on the live WordPress plugin with paying tenants; new services (FastAPI, Grok Voice, Next.js, Flutter) are being introduced via a strangler-fig approach on Google Cloud. Your focus is operational stability of both the current live system and the growing new stack.
  • About Quality Realty (QR)
  • Quality Realty is an early-stage AI-native SaaS startup building the future of real estate transactions in the Netherlands. We are developing Quality Realty Marketplace (QRM) — a voice-first, multilingual platform that connects realtors, clients, and service vendors (painters, movers, stagers, energy auditors, etc.) throughout the entire home buying, selling, and rental process. At its core is…
  • Monitor GCP services (Cloud Run, Cloud SQL, Cloud Storage, logging, alerting) and own operational dashboards.
  • Own Sentry error tracking, Cloud Monitoring, and basic observability for the platform.
  • Maintain staging and production environment health, parity, and readiness for testing and releases.
  • Handle operational incidents, backups, basic scaling, and cost tracking/optimization.
  • Create, maintain, and improve runbooks for common operational tasks and incidents.
  • Support Freshdesk ticket triage for operational and technical issues; escalate to the Tech Lead when required.
  • Ensure multi-tenant isolation and security controls remain intact in production.
  • Work closely with the Tech Lead on architecture-level operational decisions and environment strategy.
  • Support the QA team with stable test environments and data.
  • Contribute to production readiness checklists for new features delivered by our partners.
  • Your Skills and Experience
  • 2–5 years of professional experience in DevOps, SRE, Cloud Operations, or Application Managed Services roles.
  • Hands-on experience with Google Cloud Platform (Cloud Run, Cloud SQL, Cloud Storage, IAM, monitoring) or equivalent cloud platforms.
  • Practical experience with monitoring/alerting tools (Cloud Monitoring, Sentry, or similar).
  • Solid understanding of Linux, networking basics, databases (PostgreSQL preferred), and CI/CD concepts.
  • Ability to write clear runbooks and document operational procedures.
  • Good English for communication with the Tech Lead, CTO, and occasional coordination with our partners.
  • Calm under pressure; able to triage and resolve or escalate incidents effectively.
  • Comfortable working in a small team with high ownership.
  • Nice to have
  • Experience with multi-tenant SaaS platforms and row-level security / tenant isolation.
  • Familiarity with FastAPI, WordPress, or containerised Python services.
  • Exposure to cost management and FinOps practices on GCP.
  • Basic scripting (Bash, Python) for automation of operational tasks.
  • Experience supporting real-time or voice systems.
  • Knowledge of GDPR-related operational controls (logging, access, retention).
  • Why You'll Love Working Here
  • High-ownership operational role in a live AI-native marketplace during a critical transition.
  • Direct collaboration with the Tech Lead; clear escalation path and support.
  • Remote-friendly, flexible hours (HCMC-based core team).
  • Competitive salary for mid-level Ops/AMS in Vietnam + performance bonuses (details with Tech Lead / CTO).
  • Opportunity to shape the operational foundation of a multi-tenant, voice-first platform.
  • Path to broader infrastructure or platform engineering responsibilities as the system scales.

Benefits

Bonus

Summary of facts from the official posting. View original ↗

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