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Head of Engineering

Pizza Hut Digital & Technology · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Director
Industry
Engineering / Mechanical
Salary
Thương lượng
Location
Quận Tân Bình, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Leadership and people
  • Lead, coach, and grow a multi-team engineering organisation, developing engineering managers and senior engineers into their next roles.
  • Own hiring for the Vietnam site: define the talent strategy, raise the interview bar, and build a team that reflects the best of the local engineering market.
  • Foster a culture of technical excellence, psychological safety, and direct, honest feedback — where engineers are proud of both the quality of their code and the impact of their work.
  • Act as the senior escalation point for the site, unblocking teams and making the call in critical moments.
  • Delivery and operations
  • Be accountable for the timely, high-quality delivery of agreed roadmaps, in partnership with product owners and stakeholders across markets.
  • Put effective monitoring and controls in place for the early identification of risks, issues, and dependencies — and report on them transparently to PH D&T leadership.
  • Own service reliability for the systems your teams run: define and operate against SLOs, drive incident response and blameless post-incident learning, and improve DORA-style delivery metrics over time.
  • Technical direction
  • Champion engineering best practice: continuous delivery, automated testing, observability, and secure-by-design development within a DevSecOps framework, including PCI DSS awareness for commerce systems.
  • Lead the adoption of AI-assisted engineering across the site — coding assistants, agentic workflows, and AI in the SDLC — with clear guardrails for quality and security.
  • Keep technical debt visible and deliberately managed, balancing platform investment against feature delivery.
  • Global collaboration
  • Work as part of a distributed engineering leadership team across the UK, US, Colombia, and Vietnam, sharing ownership of global platform outcomes.
  • Build strong working relationships with product, design, data, and market teams, bridging time zones and cultures.
  • Your Skills and Experience

Requirements

  • Significant experience leading multiple engineering teams simultaneously, including managing engineering managers, in a product-led software organisation.
  • A strong hands-on technical background — you can credibly review an architecture, challenge an estimate, and hold your own in a design discussion. Experience with modern web platforms (e.g. React/TypeScript front ends, API-driven commerce backends, cloud-native infrastructure) is a strong advantage.
  • A track record of delivering complex roadmaps to a high standard, with demonstrable improvements in delivery and reliability metrics.
  • Experience running production services at scale: SLOs, incident management, and operational ownership.
  • Proven ability to hire, develop, and retain engineering talent in a competitive market.
  • Experience collaborating across geographically distributed teams and time zones, with excellent spoken and written English.
  • High autonomy, sound judgement, and comfort operating with organisational complexity and ambiguity.
  • Nice to have
  • Experience in digital commerce, food delivery, marketplaces, or another high-volume consumer transactional domain.
  • Experience managing third-party suppliers and outsourced delivery partners.
  • Exposure to compliance-driven environments (PCI DSS, data privacy) and to platform or multi-tenant product architectures.
  • Practical experience introducing AI tooling into engineering workflows.
  • Why You'll Love Working Here
  • This is the most senior engineering role at one of our largest engineering hubs, with genuine ownership of people, delivery, and technical direction. The work is high-traffic consumer commerce at global scale, and the role carries real influence over both the platform and the growth of the engineers you lead.

Benefits

Bonus

Summary of facts from the official posting. View original ↗

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