← OrgScale Recruitment Sdn Bhd
Senior UX Manager
OrgScale Recruitment Sdn Bhd · Hà Nội
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Type
Full-time
Work mode
On-site
Level
Manager
Industry
Other
Salary
Thương lượng
Location
Hà Nội, Hà Nội, Hà Nội
Overview
- UX Analytics Leadership
- Own the UX Analytics team's direction, priorities, quality standards, and outcomes across product and user-experience initiatives.
- Translate business and product goals into clear analytical priorities, research questions, and measurable outcomes.
- Build and scale the team, including hiring, onboarding, coaching, performance management, and capability development.
- Establish a data-driven UX culture where product decisions are supported by user behavior, metrics, experimentation, and market intelligence.
- Own the quality bar for analytical outputs, ensuring insights are accurate, actionable, and trusted across the organization.
- Represent UX insights, team performance, and key user-experience opportunities to senior leadership.
- Product & User Experience Analytics
- Analyze user behavior, product funnels, engagement, and performance metrics to identify UX gaps and improvement opportunities.
- Monitor product signals and proactively identify issues before they develop into significant business or user-experience problems.
- Turn complex data into clear recommendations that influence product priorities, user journeys, and business decisions.
- Drive experimentation and continuous improvement through structured analysis, monitoring, and measurement.
- Cross-Functional Collaboration
- Partner closely with Product, Engineering, QA, Market, and other stakeholders to align analytical priorities with business and product objectives.
- Communicate analytical findings clearly and influence stakeholders to translate insights into measurable product improvements.
- Balance strategic team leadership with hands-on analytical problem-solving when complex or high-impact issues require deeper investigation.
Summary of facts from the official posting. View original ↗
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