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← NEYU

Head Of Operation (Global)

NEYU · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Director
Industry
Other
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Global Operations & Performance Management:
  • Own and optimize end-to-end operations across all GEOs including marketing operations, sales enablement, product flow, and partner execution.
  • Translate business strategy into clear operational plans, KPIs, and execution frameworks.
  • Monitor GEO performance through weekly and monthly reporting, providing actionable insights and corrective plans.
  • Drive operational efficiency, cost optimization, and sustainable revenue growth.
  • Marketing, Sales & Affiliate Operations:
  • Oversee global marketing and sales operations, with a strong focus on affiliate and performance-based models.
  • Align affiliate, marketing, and sales strategies with overall business objectives and GEO-specific targets.
  • Establish and enforce lead quality standards, performance benchmarks, and optimization frameworks.
  • Manage strategic relationships with key partners, affiliates, and platforms to maximize ROI and scalability.
  • Product, Supply Chain & Lifecycle Management
  • Coordinate with Product, Supply Chain, and Country teams on product planning, registration, production, and launch timelines.
  • Ensure optimal inventory levels, proactively managing risks related to overstock, understock, or product expiry.
  • Optimize operational processes related to product quality, distribution, and fulfillment across markets.
  • Global Expansion & Market Readiness:
  • Support new market entry and scaling, ensuring operational readiness across legal, supply chain, marketing, and execution layers.
  • Collaborate with internal and external stakeholders to ensure compliance with local regulations and operational standards.
  • Identify risks and implement mitigation frameworks for new and existing markets.
  • Process Optimization & Cross-Functional Leadership
  • Standardize and continuously improve global operating procedures and workflows.
  • Drive data-driven decision making, automation, and operational scalability.
  • Act as a cross-functional leader, aligning Marketing, Sales, Product, Finance, and Country teams under shared goals.

Benefits

Stock options / ESOP

Summary of facts from the official posting. View original ↗

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