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← Mynavi TechTus Vietnam

APO Leader Japanese IT Comtor, Bridge Engineer, BrSE

Mynavi TechTus Vietnam · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Engineering / Mechanical
Salary
Thương lượng
Location
Quận 1, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Lead, manage, train, and evaluate a team of APOs (IT Comtors).
  • Allocate team members to projects based on project requirements and individual capabilities.
  • Communicate with Japanese clients in regular or ad-hoc meetings and support the team in handling client requirements and issues.
  • Gather and clarify customer requirements, ensuring accurate and complete communication between Japanese clients and the development team.
  • Understand technical requirements from the development team and clearly explain them to Japanese clients.
  • Establish and improve communication processes and standards for the team and projects.
  • Handle complex communication issues, client complaints, misunderstandings, and sensitive situations with Japanese clients.
  • Monitor team performance and use KPI / OKR data to improve team operations and communication quality.
  • Participate in or support pre-sales activities, proposals, and quotations when required.
  • Perform other business-related tasks as required.
  • Have experience managing or leading a team in an IT environment or projects working with Japanese clients.
  • Have experience directly managing, training, and evaluating team members.
  • Have Japanese proficiency equivalent to JLPT N1 and strong business communication skills.
  • Have experience working in the IT field and a good understanding of software development processes and IT terminology.
  • Have experience building or improving communication processes for a team or project.
  • Have strong communication skills, logical thinking, negotiation, and problem-solving abilities.
  • Have a good understanding of Japanese culture and working style.
  • Have a high sense of responsibility and strong ownership.
  • Have experience as an IT Comtor, Business Analyst, Associate Product Owner, Project Manager, or similar role.
  • Have experience handling client complaints, serious misunderstandings, or sensitive negotiations with Japanese clients.
  • Have experience supporting pre-sales, proposal preparation, or quotation activities.
  • Have experience using KPI / OKR or operational data to manage and improve team performance.
  • Have experience in software development, Testing, Business Analysis, or Project Management.

Benefits

BonusHealthcareCompany tripsTrainingLaptop / equipment

Summary of facts from the official posting. View original ↗

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