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← MITSUI & CO. GLOBAL LOGISTICS (VIETNAM) COMPANY LIMITED

Forwarding Executive

MITSUI & CO. GLOBAL LOGISTICS (VIETNAM) COMPANY LIMITED · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Overview

  • 1 Customer Service & Operations
  • Smoothly handle Company’s daily freight forwarding operations including sea/air import/export, trucking, custom clearance…. in compliance with Company’s Policy, SOP and resolute issues or complaint if occurred.
  • Issuance all relating forwarding import & export documents and process all shipments’ charges into forwarding system and with accounting department.
  • Ensure excellent services quality including complaint resolution provided to customers; maintain and develop good customer services relationship with customers, overseas agents, service providers, shipping lines, co-loaders.
  • Understand service requirements and propose competitive quotation with appropriate solution, advice and pricing to all inquiries received from customers and overseas agents.
  • Find, negotiate, and select appropriate sub-contractors, service providers, shipping lines, overseas agents… to get best competitive rates and good services to match with customers’ requirements; then appoint, follow up and control service providers during shipments handling process.
  • Set up new business scheme, make service contract with customers & service providers, establish standard operating procedures (SOP) ... to implement new business operations when achieved business.
  • Constantly update forwarding team, customers and partners with Vietnam new rules and regulations relating to forwarding business.
  • Update Company presentation with forwarding business showcase, quotation, market trends, concept, innovative proposals.
  • Report both quantitative and qualitative monthly results to Forwarding General Manager.
  • Other tasks assigned by Forwarding General Manager.
  • 2 Business development support:
  • Do pricing, make buying comparison and choose the best competitive rate then send to BD team and/or other customers’ inquiries
  • Make quotation if receive any new inquiries.
  • Set up meeting with customers to introduce MGLV and try to cross-sales and up-sales to find new business opportunities for the Company.
  • Advise to customers/ agents if they have any questions or concerns about import/ export custom formalities.

Benefits

  • Attractive salary, bonus and benefit package with 100% salary and social insurance participation after probation period.
  • 13th month salary, holidays bonus , annual leave days
  • Laptop, Corporate training in management, logistics, trading.
  • Annual medical check-up
  • Accident insurance 24/7
  • About the Position:
  • Position: Forwarding Executive
  • Forwarding Executive is a crucial role of our Integrated Logistics team, reporting to Forwarding General Manager.
BonusTrainingLaptop / equipment

Summary of facts from the official posting. View original ↗

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