Sales Administrator

Manuchar in Vietnam · Hồ Chí Minh

Type

Full-time

Work mode

On-site

Level

Staff

Industry

Sales / Business Development

Salary

Thương lượng

Location

Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Overview

Overall Role Objective
1 Sales administration
Communication to customers by telephone, email daily.
Follow-up daily delivery status to ensure on time/in full of deliveries in compliance with customers’ delivery schedule.
Confirm delivery date to customer based on discussion with warehouse on product availability.
Record and statistics details of the sales order
Keeping accurate records of discussions or correspondence with customers.
Coordination and follow up on delivery status between operation team and customer to ensure on time / in full deliveries.
Supporting sales department in activities associated with customer service, orders and compliance
Issue invoices and follow-up on outstanding invoices + past due; such that no late payments will be accepted.
Weekly, Monthly and quarterly structured reporting on sales volumes, forecasts and deliveries, incidents
2 Customer service
Receiving customer complaint and satisfying compliance requirements.
Forwarding the claim to QA Team for investigation.
Update daily Delivery Activity Report

Summary of facts from the official posting. View original ↗

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