Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Overview
- System Update & Data Management:
- Receive, validate, and update Shipping Instructions (SI) and shipment information into SCM systems.
- Maintain accurate shipment data including: Container numbers, Seal numbers, Cargo descriptions, Quantities, Weight and volume details, Shipment milestones, Customer and vendor information
- Ensure all updates are completed, accurately and within operational timelines.
- Monitor data consistency and prevent downstream process impacts caused by incorrect system entries.
- Maintain high data quality standards and comply with operational procedures
- Shipment Status Management:
- Monitor and update shipment status throughout the shipment lifecycle.
- Ensure shipment milestones are reflected accurately across SCM platforms.
- Track exceptions, missing information, and system discrepancies.
- Follow up proactively with relevant stakeholders to resolve shipment data issues.
- Support visibility and transparency for customers and internal stakeholders through accurate system updates.
- SI Submission & Operational Execution:• Ensure Shipping Instructions are completed and submitted before carrier cut-off timelines.
- Verify shipment information before transmission to carriers and external stakeholders.
- Escalate potential delays, data issues, or operational risks that may impact shipment execution.
- Cross-Functional SCM Support:Work closely with: Planning Team, CBL Team, Documentation Team, FinOps Team, Vendors, Carriers, Program Manager
- System Compliance & Quality Control:• Ensure compliance with SCM work instructions and operational standards.
- Conduct data validation checks to prevent operational and financial errors.
- Identify recurring data quality issues and recommend preventive actions.
- Monitor KPIs related to accuracy, productivity, and service quality
- Continuous Improvement & System Excellence:• Identify process improvement opportunities related to system operations.
- Participate in automation and digitalization initiatives.
- Support system enhancement testing and implementation activities.
- Provide feedback to improve system usability and operational efficiency.
- Contribute to standardization and best practices across SCM operations
- Resolving shipment data discrepancies.
- Supporting root cause analysis related to data quality issues.
- Providing clarification on system information and shipment status.
- Assisting downstream teams in resolving shipment-related exceptions.
Summary of facts from the official posting. View original ↗
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