Type
Full-time
Work mode
On-site
Level
Staff
Industry
Customer Service
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Overview
- Rotating shifts 8 hours/day (7am - 12am)
- 6 days/week
- Provide solutions to recovery service, and improve customer satisfaction
- Clarify the customer's complaints, resolve customer issues and provide solutions to recovery service, and improve customer satisfaction.
- Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels
- Understand and deliver business strategies and improve customer services through the execution of self-service
- Working with other stakeholders to find solutions for hard complaints & providing advice to team members to resolve customer issues as soon as possible.
- Proactive manage and have the ability to detect incident issues, promptly alert relevant teams to find solutions
Summary of facts from the official posting. View original ↗
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