← Living Spaces
Senior Manager, Operations (Vietnam)
Living Spaces · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Manager
Industry
Other
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Overview
- Build, lead, and develop the in-country operations team across sourcing, merchandising, planning, and compliance
- Establish clear ownership, decision rights, and accountability for each function
- Mentor and grow local talent to deepen in-country expertise and reduce reliance on remote support
- Advocate for employee development, engagement, and a culture of inclusion and collaboration
- Manage supplier relationships, negotiations, and open-book costing
- Lead supplier rationalization and increase leveraging of strategic suppliers across factory-direct relationships
- Expand and diversify the factory network to support capacity growth
- Deliver on margin goals by driving cost and product development initiatives in collaboration with cross-functional leaders
- Support integrated merchandising aligned to US category strategy
- Foster a culture of protecting the Living Spaces brand through responsibly sourced, quality merchandise
- Support compliance with international fair trade, labor, and regulatory standards across products and suppliers
- Develop relationships with service providers for factory and product assessment, testing, and inspection
- Manage product testing schedules to meet product and program timelines
- Drive quality, sustainability, and risk-management initiatives that evolve with business and industry standards
- Improve forecast accuracy, material readiness, and factory allocation
- Advance digital supply chain visibility across the operation
- Develop processes and operations that enable efficiency, scale, and productivity
- Own first-mile quality assurance, testing, and supplier accountability
- Ensure regulatory and claims compliance across the supplier base
- Serve as the primary operational liaison between Vietnam and US teams
- Manage workload transition from US to in-country functions
- Foster positive communication within and across disciplines
- Report on KPIs, milestones, and roadmap progress to leadership
- Analytical Thinking — interprets data, identifies trends, and understands the reasons behind problems and successes
- Teamwork — balances team and individual responsibilities; welcomes feedback; builds positive team spirit
- Coaching — identifies performance gaps and solutions; provides specific, constructive feedback
- Decisiveness — communicates expectations, responds quickly, and follows through on decisions
- Problem Solving — resolves issues in a timely manner; balances business and customer needs
- Communication — speaks and writes clearly and persuasively; listens and seeks clarification
- Diversity & Ethics — shows respect and sensitivity for cultural differences; upholds organizational values
- Adaptability — deals effectively with change, ambiguity, and unexpected events
- Professionalism — reacts well under pressure; treats others with respect; accepts accountability
- Initiative — proactively seeks improvement and self-development
Summary of facts from the official posting. View original ↗
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