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← Laidon Group

English Mid-Senior Business Analyst

Laidon Group · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Quận Tân Bình, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Product Backlog & Feature Delivery:
  • Own, prioritize, and refine the product backlog to align with product roadmap goals and strategic engineering priorities.
  • Write detailed user stories, epics, functional specifications, and clear acceptance criteria (Definition of Done).
  • Lead backlog grooming, sprint planning, and requirement walkthroughs with development and QA teams.
  • Define, track, and analyze key product metrics to measure feature adoption and overall product performance, using insights to guide product improvements and prioritization.
  • Serve as the primary point of contact for dev teams to clarify functional requirements and resolve blocking business logic questions during sprints.
  • Collaborate closely with QA to ensure test suites accurately cover complex business scenarios and edge cases.
  • Identify potential product and delivery risks, dependencies, and blockers, and proactively work with stakeholders to mitigate their impact.
  • Process & Artifact Optimization:
  • Refine internal documentation standards, functional templates, and product specification frameworks.
  • Bridge knowledge sharing between client-facing implementation teams and internal core development squads.
  • Client Project Implementation (Selective / Project-based):
  • Lead requirement-gathering sessions and discovery workshops with customers.
  • Analyze customer pain points and translate business needs into clear, actionable requirements.
  • Conduct user training and onboarding sessions.
  • Support UAT planning, coordination, and issue resolution.
  • Act as a key point of contact for customers during implementation phases.
  • Your Skills and Experience
  • The ability to work in the evening or early morning based on the project.
  • Experience: 5+ years as a Product Business Analyst, Associate Product Owner, or Technical BA in SaaS, enterprise software, or data management domains (SAP/BTP ecosystem familiarity is a plus).
  • Product Ownership: Proven expertise in backlog management, user story mapping, feature prioritization, and managing product delivery within Agile/Scrum frameworks.
  • Technical & Domain Aptitude: Strong capability to dissect complex data governance workflows and enterprise business processes into clear product specifications.
  • Communication & Collaboration: Excellent written and spoken English skills to effectively collaborate with global engineering, product, and client-facing teams.
  • Education: Bachelor’s degree in Business Information Systems, Information Technology, Computer Science, Business Administration, or equivalent practical experience.
  • Why You'll Love Working Here
  • 15 days of annual leaves

Benefits

HealthcareTraining

Summary of facts from the official posting. View original ↗

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