Pre-Sales Officer (Tiếng Trung Hsk5/6)

ITECHWX COMPANY LIMITED · Hà Nội

Type

Full-time

Work mode

On-site

Level

Staff

Industry

Sales / Business Development

Salary

Thương lượng

Location

Hà Nội, Hà Nội, Hà Nội

Overview

Be responsible for pre-sales support for business customers in China market.
Answer customer calls, respond to customer inquiries, identify their purchasing needs, assist them in online purchases, and contribute to the company's sales performance.
Chat simultaneously with multiple customers online, type quickly, handle customer issues promptly, identify potential purchasing needs, and assist customers in completing online purchase.
Provide a high-quality customer service experience, accurately record customer needs, and promptly submit them to the subsequent sales department for follow-up.
Work closely with team members to solve problems together; maintain high efficiency under pressure.
Have an understanding and familiarity with Chinese culture; those with relevant life or work experience in China are preferred.

Summary of facts from the official posting. View original ↗

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