Order Management Staff (HCM City)

iMarket Viet Nam Co., Ltd · Hồ Chí Minh

Type

Full-time

Work mode

On-site

Level

Staff

Industry

Other

Salary

Thương lượng

Location

Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Overview

Process and manage customer orders on the internal system, including receiving purchase orders (PO) and updating order information.
Prepare and send quotations to customers based on their requests via the internal system and email.
Arrange delivery schedules, track shipment status, and handle issues arising during the delivery process.
Collect delivery documents and coordinate with the person in charge for invoice issuance; verify and process AR/AP invoices.
Prepare and send monthly liability reconciliation reports to customers for confirmation.
Maintain accurate transaction records and provide timely support to existing customers.
Manage and develop product items (mainly MRO items) for assigned categories and expand product offerings to customers.
Work closely with internal teams to ensure smooth order fulfillment and maintain service quality.
Provide customer support and respond to client inquiries during working hours.

Summary of facts from the official posting. View original ↗

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