Technical Support Engineer - Hanoi

HYUNDAI HT VINA · Hà Nội

Type

Full-time

Work mode

On-site

Level

Staff

Industry

Engineering / Mechanical

Salary

Thương lượng

Location

Hà Nội, Hà Nội, Hà Nội

Overview

Technical Documentation & Support
Prepare product specifications and technical documentation
Ensure technical information is accurate and up to date
Prepare drawings and system design
Handle technical inquiries from partners and customers and provide troubleshooting support
Customer & Partner Technical Consultation
Participate in customer and partner meetings for technical consultation
Analyze customer technical requirements and propose appropriate solutions
Deliver technical presentations and product demonstrations
Develop tailored technical solutions in collaboration with internal teams
On-site Coordination & Project Handover
Coordinate with customers, contractors, and partners for on-site activities
Support on-site installation, commissioning, and system configuration
Monitor installation quality and provide technical guidance
Prepare project documentation and handover reports
Product Development Support & Field Feedback
Collect field feedback to support product performance improvement
Collaborate with HQ on feature validation and testing
Technical Communication & Reporting
Maintain communication between HQ, partners, and internal teams
Provide regular reports on technical issues and site progress to the General Director and HCMC headquarters
Perform tasks as assigned by the General Director

Summary of facts from the official posting. View original ↗

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