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Korean Admissions Officer – Korean Only

Hệ thống Giáo dục Vinschool · Hà Nội
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hà Nội, Hà Nội, Hà Nội

Overview

  • Korean Parent Journey & Admissions Counselling
  • Manage enquiries from Korean families from the first point of contact through consultation, school visit, application, offer follow-up, deposit and enrolment.
  • Provide clear and parent-friendly information in Korean about the school’s positioning, American educational pathway, admissions process, tuition, school readiness and next steps, using approved school information and messaging.
  • Understand each family’s expectations, child profile, current educational background, language readiness and key decision-making concerns before recommending the most appropriate next step.
  • Build trusted, professional and long-term relationships with Korean parents throughout the admissions journey.
  • Act as a key point of contact between Korean families and relevant school departments during the application and onboarding process.
  • Consultations, School Visits & Events
  • Coordinate and conduct individual parent consultations, virtual meetings, school visits, Open Days and information sessions for Korean families.
  • Prepare for each family appointment to ensure that the consultation or visit is relevant, welcoming and tailored to the family’s needs.
  • Support Meet the Principal sessions, Korean parent briefings, community events, Open Days and school readiness activities.
  • Represent the school professionally at parent meetings, community events and external networking activities.
  • Ensure that Korean-language admissions materials and parent-facing information are accurate, consistent and culturally appropriate.
  • Korean Community Engagement
  • Develop and maintain relationships with Korean parent communities, Korean businesses, corporate HR teams, relocation agencies, chambers of commerce, residential communities and other relevant partners.
  • Identify opportunities for the school to engage with Korean families through community events, partnerships, information sessions and referral networks.
  • Provide cultural insight to help the school communicate effectively and appropriately with Korean parents.
  • Support the translation, review and adaptation of selected admissions, marketing and parent communication materials into Korean.
  • Share insights regarding Korean parent expectations, common concerns, educational preferences and decision-making behaviours.
  • Application, CRM & Internal Coordination
  • Maintain accurate and timely information in the CRM or lead-tracking system, including lead source, family profile, admissions stage, parent concerns, appointment outcomes, next actions and lost reasons.
  • Support families with application documents, assessment arrangements, scholarship enquiries, offer follow-up and enrolment requirements.
  • Coordinate with Academic, Finance, Administration, Transportation and Student Support teams to ensure a smooth admissions and onboarding experience.
  • Maintain consistent follow-up and meet agreed response times for enquiries, appointments and applications.
  • Ensure that every active family has a clear next action and appropriate follow-up plan.
  • Marketing Feedback & Market Intelligence
  • Provide regular feedback to the Marketing and Digital teams regarding lead quality, parent questions, objections, campaign performance and community responses.
  • Monitor competitor activities, school preferences and community sentiment within the Korean family market in Hanoi.
  • Contribute ideas for Korean-language content, parent FAQs, webinars, information sessions and community events.
  • Support the development of relevant communications and engagement initiatives for Korean families.
  • Success Indicators
  • A high-quality and culturally relevant experience for Korean families from enquiry to enrolment.
  • Strong engagement and trusted relationships within the Korean community.
  • Timely follow-up, accurate CRM records and clear next actions for every family.
  • Strong conversion from qualified enquiry to consultation, school visit, application, offer and enrolment.
  • Meaningful community, parent and market insights shared with the Admissions and Marketing teams.

Summary of facts from the official posting. View original ↗

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