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[AEON TÂN AN] NHÂN VIÊN CỬA HÀNG GLAM BEAUTIQUE

AEON Việt Nam · Long An
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Retail / FMCG
Salary
Thương lượng
Location
AEON Tân An, Phường 6, Thành phố Tân An, Tỉnh Long An, Long An

Overview

  • Customer service
  • Provide advices and good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
  • Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
  • Deal with complaints from customers, in case no solution is met, raise issues to Group Leader/Key staff
  • Register member card for custtomer (check customer ID card, give form to customer, register member card )
  • Do skin analysis/ gift wrapping for customers.
  • Cashiering activities
  • Scan items in the cash register and ensure pricing is correct.
  • Bag, box or wrap purchased items.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Count money at the end of each shift and submit to Group Leader.
  • Resolve customer complaints in a proactive manner.
  • Merchandising management
  • Receive and inspect documents from suppliers to ensure accuracy in quantity and specifications according to purchase orders.
  • Check documents enclosed to order form for accuracy and adequate information, especially special declaration as per Viet Nam law and regulation (i.e. declaration of animal quarantine, customs declaration, etc.)
  • Inspect merchandise to be imported to store, ensure right quantity and specifications.
  • Inspect merchandise exported from store to be delivered to customers, to other stores or for maintenance
  • a. Merchandise management
  • Replenish merchandise, make sure merchandise is in good conditions & quality.
  • Make sure all the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
  • Conduct price checking on POS/SST and price label change (if necessary) is completed before store opened.
  • b. Non-merchandise management
  • Check, clean and make sure operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions.
  • Keep sales floor clean & tidy.
  • Carry out fire safety procedure properly.
  • c. Omni channel Operation
  • Responce to customer via omni channel, confirm and print the Order, pick and scan product, wrap and deliver to shipper.
  • Record Customer's Order and Store's Bill in order to the figure data is clear and correct.
  • Maintain clean and orderly checkout areas.
  • Rules and Regulations
  • Follow all working procedures, the company’s policies, rules and regulations.
  • Other tasks or responsibilities as assigned by Group Leader, Division Leader and Line Manager.
  • Rules and Regulations.

Requirements

  • Technical School or High School graduate.
  • Good presentation and sales skill.
  • Good communication, problem solving
  • Computer literate (Word, Excel & Powerpoint).
  • Customer focused.
  • Self-disciplined with ability to work independently.
  • Be able to work at shift & on Public holidays

Benefits

  • Lương cạnh tranh
  • Phụ cấp tiền xăng, cơm trưa
  • Bảo hiểm sức khỏe dành cho nhân viên
  • Thưởng lương tháng 13, 14
  • Tham gia BHXH, BHYT, BHTN theo đúng quy định của Luật
  • Thưởng doanh số (theo tình hình kinh doanh công ty)
  • Chiết khấu khi mua hàng
  • Khám sức khỏe, du lịch hằng năm
  • Thưởng hiệu quả công việc
  • Hỗ trợ bảo hiểm sức khỏe dành cho người thân
  • Chương trình tài trợ học phí, đào tạo và phát triển năng lực
InsuranceBonusHealthcareCompany tripsTrainingAllowancesMeal allowance

Summary of facts from the official posting. View original ↗

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