← Flatworld Asia
Senior Merchandiser - Furniture
Flatworld Asia · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Retail / FMCG
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Overview
- Sourcing
- Assess vendor capabilities to ensure customers’ new product development projects are aligned with both vendor strengths and customer needs
- Build and maintain strong, collaborative relationships with existing vendors across Vietnam, while continuously identifying and onboarding new partners to support growth and innovation
- Actively source new vendors through industry networking and research when needed
- Project Management & Planning
- Lead end-to-end product development initiatives for key clients, managing all phases from concept to final approved samples, including artwork, swatches, packaging, testing …
- Oversee development timelines, ensuring sample submissions align with client expectations and seasonal calendars. Understand each related client’s product development calendars
- Apply learnings from past projects to improve future projects
- Communicate project details clearly to vendors from initial concept through to final sample, including managing quotes, artwork, swatches, packaging, and more
- Monitor sample progress to ensure customer timelines
- Maintain accurate, detailed records and documentation for each SKU in internal systems
- Use product knowledge, material expertise and experience to drive cost analysis and customer margin optimization through strategic negotiations and material/production recommendations
- Guide product quality, construction, and compliance with client QA standards
- Continuously expand understanding of category standards, materials, and production techniques
- Support in-country customer visits, including preparing samples, coordinating meetings, taking notes, and ensuring timely follow-up
- Lead preparation and execution of in-country client visits, ensuring samples are ready and meetings are well-organized and productive including timely follow-up
- Deep experience in product construction and QA/quality assurance requirements for assigned product categories
- Oversee production-related tasks such as testing, pre-production sample (PPS) reviews, labeling, and required documentation
- Coordinate production-related tasks such as testing, pre-production sample (PPS) reviews, labeling, and required documentation
- Partner and coordinate with internal technical team members for specifics on each project
- Partner with Production Specialist for current updates and challenges with vendor production
- Partner with team and review key performance metrics routinely
- Communication
- Serve as the primary liaison between clients and vendors, providing clear and timely updates on product status, milestones, and any risks
- Lead regular client video calls and vendor meetings to ensure alignment and transparency throughout the product lifecycle
- Guide and mentor junior team members to ensure strong project execution, knowledge-sharing, professional development and strong team metrics
- Always review communications for clear expectations, accuracy and tone before sending it out. Do not rush a response that should be thought out before sending.
Summary of facts from the official posting. View original ↗
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