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← DSV x Schenker

Credit Controller (Freight Forwarding Company, Hanoi)

DSV x Schenker · Hà Nội
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hà Nội, Hà Nội, Hà Nội

Overview

  • Own and manage end-to-end accounts receivable activities for assigned scope in line with group policies, controls, and service levels.
  • Ensure timely collection, accurate AR positioning, and effective resolution of outstanding items.
  • Drive effective collection activities through structured follow-up, dispute monitoring, and escalation in line with established collection processes and credit policies.
  • Review incoming bank receipts and provide timely payment notifications to relevant stakeholders to facilitate smooth business operations and support accurate cash allocation.
  • Monitor overdue balances and customer payment behavior, identifying risks and supporting proactive actions to minimize aging and credit exposure.
  • Support resolution of payment-related issues impacting collection outcomes and receivable balances.
  • Safeguard integrity of AR balances through regular reconciliations between sub-ledger, general ledger, and client’s data.
  • Monitor bad debt exposure and support provisioning, write-off, and legal collection processes.
  • Perform and maintain customer master data activities, including customer code creation, modification in line with approved procedures.
  • Ensure customer master data is up to date to support effective collection, reconciliation, and reporting processes.
  • Provide accurate and timely AR reporting, including aging, collection performance, and escalation status.
  • Maintain proper filing and retention of AR‑related documents and records in accordance with internal policies and audit requirements.
  • Act as a key AR point of contact for internal stakeholders and external customers to resolve AR-related matters.
  • Contribute to process standardization, optimization, and continuous improvement initiatives within the SSC environment.
  • Perform other ad‑hoc AR‑related tasks and assignments as required by management.

Summary of facts from the official posting. View original ↗

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