Skip to content
Tuyển Dụng
← DSV x Schenker

Data Analyst and Process Improvement (Operational Excellence Specialist)

DSV x Schenker · Hồ Chí Minh
Apply on official site ↗
Type
Full-time
Work mode
On-site
Level
Staff
Industry
IT - Software
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Daily Reporting Operations & Data Quality Governance
  • Prepare, validate, and distribute approximately 6–7 recurring daily reports separately to 30+ external stakeholders, including customers and their respective freight forwarders (FFW), in line with each recipient’s required format and cutoff time.
  • Maintain and continuously update a distribution tracker covering report types, audience lists, formats, cutoff times, and delivery confirmation status.
  • Act as the primary point of contact with Control Tower Operations to govern data quality for daily reporting: identify missing, incomplete, or inconsistent data prior to each report cycle.
  • Validate data discrepancies directly with Control Tower Operations and follow up proactively to obtain required corrections or feedback within the reporting timeline.
  • Once CT feedback and updated data are received, combine and reconcile the data into the relevant reporting system/dashboard to ensure a single, accurate source of truth.
  • Track recurring or systemic data quality issues and escalate root causes to the relevant process owners for permanent resolution.
  • Reporting & Data Analytics
  • Develop and maintain operational, financial, and management reports and dashboards.
  • Ensure data accuracy, consistency, and timely availability across reporting outputs.
  • Support automation and data integration initiatives to improve reporting efficiency.
  • Perform data analysis to identify trends, risks, and improvement opportunities.
  • Support User Acceptance Testing (UAT) and validation of reporting enhancements.
  • Process Improvement & System Optimization
  • Analyze existing operational processes and identify improvement opportunities.
  • Support standardization and documentation of workflows and SOPs.
  • Assist in implementing process improvements and monitoring results.
  • Support testing of new or enhanced system functionalities.
  • Coordinate with IT and users to resolve data, system, and process-related issues.
  • Stakeholder Engagement & Support
  • Provide analytical and reporting support to operational and management teams.
  • Translate data findings into clear insights and recommendations.
  • Contribute to training and knowledge-sharing sessions for reports and processes.
  • Work collaboratively with cross-functional teams, including Control Tower Operations, IT, and customers/FFWs, to support business needs.

Benefits

Training

Summary of facts from the official posting. View original ↗

Interested in this role?

You'll be taken to the employer's official application page.

Apply on official site ↗
Is this your business? Claim this page, request edits or removal
→