Engineer, Technical Services (Semiconductor Electronics)

DKSH Vietnam Co., Ltd. · Hà Nội

Type

Full-time

Work mode

On-site

Level

Staff

Industry

Engineering / Mechanical

Salary

Thương lượng

Location

Hà Nội, Hà Nội, Hà Nội

Overview

As an Engineer, Technical Services, you deliver expert technical support that enables customers to maximize the performance and reliability of their systems throughout the full equipment lifecycle. Your hands-on expertise and customer-focused approach directly strengthen DKSH's after-sales service capability and deepen long-term client partnerships.
Guide customers and provide technical consultancy and assistance regarding installation, commissioning, operation, maintenance, and troubleshooting of control systems and equipment.
Perform on-site technical service activities to ensure optimal equipment performance, reliability, and customer satisfaction.
Prepare progress reports, service reports, and timesheets accurately and on time for each assignment.
Work closely with Sales and other departments to promote technical solutions and support customer requirements.
Build and maintain strong professional working relationships with customers and act as a trusted technical partner.
Support the achievement of annual service targets and contribute to business growth through quality service delivery.
Provide technical guidance and training to customers when required.
Perform administrative duties and other tasks assigned by the Sales Supervisor and Service Leader.

Training

Summary of facts from the official posting. View original ↗

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