← DaouKiwoom Innovation
User Growth Executive
DaouKiwoom Innovation · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Thành phố Hồ Chí Minh, Hồ Chí Minh
Overview
- User Growth & Campaign Execution (40%)
- Monitor dashboards regularly to track core growth KPIs, identify trends, and flag anomalies or drop-offs to the PM.
- Execute monthly promotional campaigns end-to-end: setup, QA, live operation, issue validation, and post-campaign analysis.
- Analyze user behavior and campaign performance to identify opportunities to improve registration, application, retention, and cost efficiency.
- Set up and track A/B tests and growth experiments as assigned by the Leader; summarize results and recommendations.
- Support the expansion of the Non-IT candidate pool, with a focus on local talent relevant to Korean enterprises in Vietnam.
- Work with Marketing to review channel performance, conversion data, and campaign effectiveness across acquisition sources.
- Identify funnel bottlenecks in candidate acquisition and recommend operational improvements to increase pool growth and conversion.
- Track growth by segment, source, and candidate quality to ensure the pool is not only larger, but also relevant and usable.
- Candidate Operations & Profile Quality ( 35%)
- Oversee candidate profile moderation and pipeline operations to ensure data quality, completeness, and smooth onboarding.
- Support user inquiries through direct support channels and help identify recurring friction points.
- Work with CS and Dev to log, manage, and follow up on bug or feature tickets in Jira.
- Synthesize quantitative data and qualitative feedback to help the Product Lead prioritize product improvements.
- Data, Reporting & Cross-functional Coordination (25%)
- Partner with Product Lead, CS, Marketing, and Dev to close operational gaps and improve user experience.
- Document campaign learnings, operational issues, and process improvements clearly and consistently.
- Prepare periodic reports (consolidated KPIs, cross-functional insights) to support decision-making.
- Handle additional tasks assigned by the Product Lead as needed.
- 2–4 years of experience in Growth Operations, Campaign Operations, Digital Marketing, Business Analytics, Talent Operations, or a related coordination role in a tech, marketplace, recruitment, or platform environment.
- Strong hands-on ability with GA4 and Excel / Google Sheets, including pivot tables, lookups, formulas, and basic reporting/modeling.
- Experience supporting promotional campaigns, in-app communications, or growth experiments, with a clear understanding of conversion tracking and performance optimization.
- Ability to monitor dashboards, identify anomalies, and turn data into actionable insights for Product Lead and cross-functional teams.
- Strong attention to detail, ownership mindset, and comfort working in fast-moving, ambiguous environments.
- Curiosity and willingness to experiment with new AI or automation tools to improve productivity and workflow.
- Experience running A/B tests and documenting experiment results.
- Experience with BI tools such as Looker, Metabase, Power BI, or Tableau.
- Experience in recruitment, talent operations, candidate operations, or marketplace supply growth.
- Experience with candidate profile moderation, onboarding flows, or data quality operations.
Summary of facts from the official posting. View original ↗
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