← Cty SGS Việt Nam TNHH
Customer Service (Chinese)_HLL
Cty SGS Việt Nam TNHH · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Customer Service
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Overview
- Receive sample, check TRF & sample size.
- Register job no. (VNHL & BOSS no.), follow and update status daily of each order on system.
- Prepare SO and send SO, PI to client. Check final total fee with subcontractor.
- Track the order, connect with customers, and notify them of the order's progress in a timely manner
- Clarify unclear information of KAM program
- Handle and take lead all requirement from client.
- Handle internal query on order status.
- Daily/Monthly/ Weekly summary for account handling, Others assignments upon getting request.
- Check client payment status (contract or in advance) and follow debt Handle client queries (collect info from related team)
- Scan and record file.
Requirements
- University level or higher
- Good communication & Office skills
- Good in Chinese
- Kinh nghiệm: null Năm
Benefits
- At SGS, you don’t just join a company — you join a global community of experts shaping a safer, smarter and more sustainable world.
- Here’s what you can expect when you grow your career with us:
- 🌏 A truly global environment – collaborate with international teams and be part of SGS’s worldwide network
- ⚖️ Work-life balance – enjoy 18 days of annual leave plus 1 day of sick leave per month (up to 12 days per year)
- 💰 Competitive rewards – including a 13th-month salary and year-end performance bonus
- 🌱 Sustainability in action – contribute to a company where sustainability is embedded in our operations and client solutions
- 🎓 Continuous learning & development – build your capabilities through structured learning programs and hands-on experience
- 🚀 Career mobility – develop your career locally and explore opportunities across SGS’s global network
- 💙 Well-being & employee benefits – access health and well-being programs, employee engagement activities and exclusive benefits available to SGS employees.
Bonus
Summary of facts from the official posting. View original ↗
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