← Công Ty TNHH Tsarsi
Project Manager (Lumber Industry)
Công Ty TNHH Tsarsi · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Manager
Industry
Other
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh
Overview
- Team Leadership & Development
- Lead, mentor, and develop a growing team of estimators serving U.S.-based clients.
- Delegate workload and responsibilities effectively across the team.
- Identify employee strengths, technical abilities, communication skills, and leadership potential.
- Assist with recruiting, interviewing, onboarding, and evaluating new team members.
- Foster a culture of accountability, teamwork, professionalism, and continuous improvement.
- Develop future team leaders and subject-matter experts within the organization.
- Client Onboarding & Customer Success
- Manage the onboarding process for new clients, ensuring a smooth transition into TSARSI’s service model.
- Coordinate example projects, discovery meetings, and implementation activities.
- Serve as the primary communication link between clients and internal teams.
- Monitor customer satisfaction and proactively address concerns or service issues.
- Build strong client relationships that support long-term retention and growth.
- Workflow & Operations Management
- Manage daily workflow and project assignments across the LBM team.
- Monitor turnaround times, project status, and resource utilization.
- Balance workloads across team members to maximize efficiency and service quality.
- Coordinate resource placement based on client needs, employee skill sets, and team capacity.
- Develop and improve operational processes that support scalability and consistency.
- Quality Assurance
- Establish and maintain a structured quality-control process for estimating deliverables.
- Review project output and provide coaching to improve accuracy and consistency.
- Track common errors and implement corrective training and process improvements.
- Develop standard operating procedures and best practices across the department.
- Ensure estimating quality meets both TSARSI standards and client expectations.
- Resource & Performance Management
- Monitor employee performance and client feedback.
- Identify opportunities for additional coaching, training, and development.
- Help create career development pathways for estimators and future leaders.
- Technology & Process Improvement
- Learn and support the estimating, ERP, and workflow management platforms used by TSARSI and its clients.
- Quickly adapt to new software tools and technologies.
- Assist with software implementation, training, and process optimization initiatives.
- Identify opportunities for automation and workflow improvements.
- Help standardize estimating processes across multiple software platforms and client environments.
Benefits
Training
Summary of facts from the official posting. View original ↗
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