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← Công ty TNHH Thương Mại Skechers Việt Nam

IT Executive IT Support, System Admin

Công ty TNHH Thương Mại Skechers Việt Nam · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
IT - Software
Salary
Thương lượng
Location
Not Available, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Infrastrucutre Management
  • Manage and support cloud environments (Azure, AWS) and virtualization platforms
  • Manage and handles infrastructure modernization initiatives including network optimazation
  • Implement and manage infrastructure-level security policies and controls
  • Ensure compliance with industry regulations
  • Coorindate with security teams to mitigate risks
  • Provide input on infrastructure requirements during system design and implementation phases.
  • A good understanding of incident management, ensuring necessary updatea and follow-ups until case closure with proper resolution.
  • Infrastructure Support and Operation
  • Maintain and support IT infrastructure
  • Ensure high availability, performance and security of IT systems
  • Monitor and troubleshoot infrastructure performances issues and resolve them proactively
  • Oversee IT infrastructure that support POS systems, in-store connectivity, IT devices and equipments.
  • Supervise infrastructure support staff or external service providers as needed.
  • Manage vendor relationships, hardware/software procurement and service-level agreements (SLAs)
  • Troubleshoot technical issues and provide timely and effective solutions
  • Provide technical expertise on analysing and providing best solution on technical issues in timely and efficiently.
  • Classify IT requests according to business guidelines and IT business project plan
  • Do a Trend Analysis all issues or incidents and highlight critical and outstanding issues.
  • Perform system operations and administration tasks, including checking and monitor multiple systems performance on a daily basis and user management.
  • Perform installation, setup, configuration, migration, upgrading and testing of software applications
  • Application Backup Support
  • Provide 1st level application support.
  • Able to tourbleshoot and provide solutions for technical issues or routes to appropriate escalation groups.
  • Perform system operations and administrative tasks including user management, monitoring of multiple system performances.
  • support company's events when required
  • Your Skills and Experience
  • Minimum Diploma, preferably in Information Technology, Engineering, Business Administration or a related field.
  • 2 years of relevant working experience.
  • Good understanding of Retail, Ecom, Event & Office Operations.
  • Good command of English, both written and spoken.
  • Strong hands-on experience with IT devices, business applications and infrastructure.
  • Strong troubleshooting, project deployment and vendor management skills.
  • Experience in functional specification documentation, system testing and user training.
  • Able to propose and implement technical solutions to meet business and user needs.
  • Why You'll Love Working Here

Benefits

BonusHealthcareTraining

Summary of facts from the official posting. View original ↗

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