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← CÔNG TY TNHH THINK GLOBAL LOGISTICS VN

Import and Export Coordinator - Mandarin Speaking

CÔNG TY TNHH THINK GLOBAL LOGISTICS VN · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Other
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Manage end-to-end import and export shipments, including booking, shipment planning, monitoring, and timely execution across assigned trade lanes.
  • Prepare, review, and verify shipping documentation, including commercial invoices, packing lists, bills of landing, certificates, and other transport-related documents to ensure accuracy and compliance.
  • Coordinate with customers, shipping lines, airlines, transport providers, overseas agents, customs brokers, and vendors to ensure seamless shipment execution and proactive issue resolution.
  • Monitor shipment milestones, identify operational risks, and resolve exceptions to minimize delays and maintain service quality.
  • Ensure customs clearance requirements and documentation comply with applicable local and international regulations.
  • Maintain accurate shipment records, operational data, and documentation in the company's operating systems.
  • Provide professional customer support by responding promptly to shipment enquiries, status updates, and operational issues.
  • Work closely with Sales, Warehouse, Transport, Finance, and other internal departments to support efficient logistics operations.
  • Identify opportunities to improve operational efficiency, service quality, and customer satisfaction through continuous process improvement.
  • Support, coach, and share operational knowledge with junior team members when required.
  • Prepare operational reports and ensure compliance with company policies, standard operating procedures (SOPs), and quality standards.
  • Perform other duties and special projects as assigned by management.

Summary of facts from the official posting. View original ↗

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