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Nhân viên đối ứng khách hàng: QPM/DQE Engineer

Công ty TNHH Sài Gòn Stec · Bình Dương
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Engineering / Mechanical
Salary
15tr - 23tr
Location
Bình Dương, Thành phố Thủ Dầu Một, Bình Dương

Overview

  • Lead quality management for new product introduction (NPI) and mass production
  • Serve as the primary window of communication with customers regarding quality topics.
  • Receive, consolidate, and respond to customer inquiries and requirements related to project quality.
  • Prepare, review, and present Quality Readiness status at key project milestones
  • Ensure all quality requirements are met before proceeding to the next project phase.
  • Monitor and track quality performance indicators (e.g. defect rate, yield, FACA status).
  • Coordinate internal quality reviews for OK2Send prior to shipment.
  • Assess quality risks, consolidate status, and obtain customer approval when required.
  • Lead or participate in regular customer meetings or quality issue meeting
  • Prepare meeting agendas, presentation materials, and minutes of meeting (MoM).
  • Work closely with cross-functional teams to collect data and drive quality actions
  • Education: Bachelor’s degree in Engineering (Manufacturing, Mechanical, Electrical, Materials, or related field)
  • Strong understanding of: Quality tools (SPC, FMEA, Control Plan), Problem-solving methodologies (8D, 5 Why, Fishbone)
  • Strong project management skills (timeline, risk, stakeholder management)
  • Excellent communication and customer handling skills
  • Strong analytical and problem-solving ability
  • Fluent in English 4ppls
  • Fluent in English 1ppl
  • Skills in creating reports using PowerPoint and presentation.
  • Kinh nghiệm: 3 Năm

Summary of facts from the official posting. View original ↗

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