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← CÔNG TY TNHH NGUYEN AN NAM

Customer Service Representative

CÔNG TY TNHH NGUYEN AN NAM · Hồ Chí Minh
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Type
Full-time
Work mode
On-site
Level
Staff
Industry
Customer Service
Salary
Thương lượng
Location
Hồ Chí Minh, Hồ Chí Minh, Hồ Chí Minh

Overview

  • Choose between rotating shifts or full night shifts.
  • Handle inbound/outbound calls, emails, chats, and messages to support customers using travel & flight booking applications.
  • Assist customers with inquiries about trips, bookings, cancellations, changes, and complaints.
  • Provide accurate and complete information in accordance with company procedures.
  • Ensure high-quality customer service and a positive customer experience.
  • Work on a 24/7 rotating shift schedule, 9 hours/shift (including 1.5 hours of break).
  • 2 days off per week, arranged based on the work schedule.

Summary of facts from the official posting. View original ↗

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